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Uht Chl Universal Home Tech Cox Homelife Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Knowledgeable with professional attitude and in-depth understanding of company procedures and customer service requirements. Goal-driven, hardworking team player with excellent communication and time management skills. Effective at working with little supervision to perform efficient and high-quality work. Dedicated to giving customers unsurpassed service and support. Proficient in keeping to schedules, managing work time and completing work.

Skills
  • Clean driving history
  • Safety awareness
  • Customer education and relations understanding
  • Safety practices
  • Achieve success when conformed with limited resources
  • Committed to excellence
  • Meet expectations
  • Documentation skills
  • Multitasking abilities
  • Conflict resolution
  • Organization and Time management
Education
Wichita North High School Wichita, Expected in 05/2000 GED : - GPA :
Work History
Nidec Motors - UHT/CHL Universal Home Tech/Cox HomeLife
Lexington, TN, 05/2007 - 04/2021
  • While at Cox as Video only installer (2007-2009), moving onto Phone and Internet (2009-2016) then promoted to Home Security (2016-2021).
  • Installed cable boxes, internet modems, telephone service along with home security devices.
  • Consulted with customers about their needs while proposing additional services.
  • Helped customers via telephone to work through troubleshooting steps for equipment.
  • Explained paperwork, waivers and agreements to customers
  • Completed new connects, reconnects, disconnects of service or changes of service for residential customers.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Performed troubleshooting of systems with techniques such as speed, ping and pack loss tests.
  • Operated equipment, vehicles, tools with optimal safety procedures to prevent injuries.
  • Planned cabling layouts, installed cable into buildings through walls, attics or crawl spaces.
  • Responded to service requests, upgrades or retro fitments.
  • Read blueprints along with schematics to correctly place equipment.
  • Analyzed user-generated trouble tickets to determine causes of problems, found solutions to attain appropriate resolution.
  • Diagnosed, resolved complex integrated customer issues for implementation, upgrade, maintenance and support of voice, data, video along home security applications.
CNC - Forklift Loader Operator
City, STATE, 07/2006 - 05/2007
  • CNC warehoused parts for Case New Holland tractors. Production line parts were ordered, verified, loaded onto tractor trailers then delivered. Incoming inventory was off loaded, inventoried, restocked.
  • Completed daily forklift safety checklists.
  • Prepared forklift for daily use by refueling or recharging battery.
  • Worked in team environment to maintain high levels of productivity.
  • 30% of down time was gained by implementation hot item reservation.
  • Built loads according to load sheets, including partial or mixed pallets, wrapped finished pallets, staged loads for truck shipment.
  • Located products to pallets or crates to prepare for shipment or storage.
  • Loaded warehouse trailers using forklift.
  • Worked with racking systems, loaded or unloaded pallets, pulling or placing pallets on or off of vertical product racking systems, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks fulfilled, organized orders to streamline customer delivery processes.
  • Weighed product to create product labels with accurate information.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Maintained forklift by performing preventive maintenance, troubleshooting breakdowns, conducting routine pre and post inspections.
  • Used daily production sheets or work tickets to record number of units handled or moved.
  • Examined shipments for product quality, accuracy.
  • Coordinated with other lift truck drivers, production personnel to process orders efficiently.
  • Maintained accurate records of all incoming and outgoing shipments.
Nordam Group - Aircraft Cabinet Maker/Fabricator
City, STATE, 04/2005 - 05/2006
  • Nordam premier cabinet maker for business, private class aircraft, starting out as pre-fabricator, then promoted to Lead Pre Builder. Main responsibilities were initiating aircraft's cabinet build. Understanding of blue prints, cabinet types, sizes or quantities to be manufactured was key. Preparation of material lists, work flow, along with dead line schedule for each fabrication was also tasked. As cabinets (kits) were made, responsibility to adjust workflow for all departments leading to next projects.
  • Blueprint design understanding
  • Interior design knowledge
  • While in role, 20% waste/scrap reduction was achieved by modifying blue prints.
  • Developed, retained, used excellent tool and machinery skill, including mastery of table saw, band saws, edge bander, clamps and air drills, and utilized knowledge to produce consistent, top-quality work.
  • Maintained compliance with all safety and code regulations to protect crew members, clients and structures from harm.
  • Adjusted workflow and materials to meet production deadlines, coordinating additional resources to meet challenging timelines.
  • Pre-made panels for cabinets while installing screw inserts, hinge points, adding real wood inlays.
Safelite Auto Glass - Lamination Technician
City, STATE, 05/2002 - 02/2005
  • Wichita's Safelite division was primarily for vehicle windshields. Windshield bonding department, one sheet of lamination was sandwiched between two sheets of glass, excess lamination was trimmed off. Before being promoted to lamination cutter, in final inspection, worked verifying windshields were free of defects and ready for shipment. 3 shifts each produced 250-300 windshield on average from glass bending/forming to final inspection/shipment.
  • Successfully confirmed materials positions, adhesion and appearance prior to production.
  • Followed production, safety and operational procedures at all times.
  • Double checked inventories and materials according to daily work orders.
  • Performed continuous visual inspections of product line to check for functionality and safety.
  • Operated and adjusted laminating equipment by controlling speed, pressure and temperature
  • Managed lamination process by observing cure time and surface temperature to adjust for quality results
  • Set up press feeder, delivery, timing and tension for each run.
  • Measured and cut materials into proper sizes and shapes, using electrical cutting saws.
  • Utilized trimming knives to trim excess materials from glass sheets.
  • Checked completed products for company conformance, specifications, free defects by measuring with rulers or micrometers.

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Resume Overview

School Attended
  • Wichita North High School
Job Titles Held:
  • UHT/CHL Universal Home Tech/Cox HomeLife
  • Forklift Loader Operator
  • Aircraft Cabinet Maker/Fabricator
  • Lamination Technician
Degrees
  • GED