Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced Pretrial Services Officer adept at working with adult and juvenile defendants, families and court staff, and residential facilities which includes supervison of defendants to keep the community safe and the appearance of defendants in court. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

  • Professional, dependable, reliable
  • Excellent organizational skills
  • STARR skills
  • Excellent organizational skills
  • Computer skills
  • U.S. Government Security Clearance
  • Customer services
Work History
11/2007 to Current U. S. Pretrial Services Officer State Of Colorado | Denver, CO,
  • Interpreted data from various assessment tools to determine appropriate level of supervision.
  • Suggested special community service rehabilitation programs to help further support offenders.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Handled over 40 full-cycle caseloads per month, including pre-sentence, pre-trial and client supervision.
  • Created and maintained parole hearing information to keep leadership up-to-date on offender status.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Oversaw administration of DNA indexing and drug and alcohol screenings for defendant's.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Transported and monitored offenders on probation and parole for compliance with court protocols.
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Ensured adherence to all legal requirements and performed nonthly, quartely, and yearly office, home and employment visits per week.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
07/1997 to 11/2007 Case Analyst Metropolitan State University Of Denver | Denver, CO,
  • Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
  • Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations.
  • Screened, interviewed and selected foster parents.
  • Supervised counseling and supportive services provided to clients and assessed needs of foster children placed in foster families and boarding homes.
  • Worked with children diagnosed with emotional, mental and behavioral disorders and delivered high-quality case management and therapy to patients.
  • Managed caseload of [Number] and provided behavioral analysis and therapeutic treatment planning for clients while implementing coping skills techniques.
  • Interviewed adult defendants and references to gather and verify information pertintent to release eligibility such as employment history, education background, previus arrest record, family and community ties.
  • Analyze information gathered and used it make reasoned judgment concerning defendant release risk.
  • Conduct computerized records checks for criminal history information.
  • Work closely with other government and state agencies.
  • Responsible for having all paperwork to court in a timely manner.
  • Explain to elgible defendants and family members the conditions and obligatins of the defendant's release.
  • Scheduled court dates on misdemeanor arrests.
  • Mailed letters to defendant's reminding them of future court dates.
  • Contated defendants telephonically to remind them of future court heairngs.
  • Supervised and mainted a detailed record of defendants releaed to the supervision of Pretrial Services.
06/1993 to 03/1998 Membership and Refunds Supervisor Sam's Club Membership Warehouse | City, STATE,
  • Attended to customer needs and provided customer service with products, and memberships.
  • Investigated, assisted, and solved customer complaints.
  • Projected membership sales on a monthly basis.
  • Supervised duties of an eight person team including filing docments, scheduling, customers service and balancing cash reports.
  • Oversaw all facets of membership and refunds department.
  • Worked with marketing team and attended expos and other business's around the state to market the sale of memberships.
  • Member of Hiriing Comittee and Risk Control Committe.
10/1995 to 05/1997 Mentor/Tutor Tucson Unified School District | City, STATE,
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Assisted youth with daily activities, including homework assignments, sports and fitness, art and literacy.
  • Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
  • Handled numerous calls on a daly basis to address customer inquiries and concerns.
  • Counseled and mentored students in personal areas such as drug prevention, sexual awareness and family matters.
  • Advised students on present and future educational concerns.
  • Organized and mediated group discussions among students.
  • Planned executed events such as career day and field trips.
Expected in 12/1995 Bachelor of Arts | Sociology And Spanish The University of Arizona, Tucson, AZ, GPA:

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Resume Overview

School Attended

  • The University of Arizona

Job Titles Held:

  • U. S. Pretrial Services Officer
  • Case Analyst
  • Membership and Refunds Supervisor
  • Mentor/Tutor


  • Bachelor of Arts

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