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twitch streamer resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Planning and Coordination
  • Customer Service
  • Basic Math
  • Problem-Solving
  • Attention to Detail
  • Training and Development
Work History
03/2020 to Current
Twitch Streamer Wts International, Inc. Raleigh, NC,
  • Develop original content through social listening and independent sources.
  • Designed fliers to promote events and company updates.
  • Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
  • Consulted with editors to shape story and eliminate any errors.
  • Customized brand message to reach and capture target audience interest and drive engagement.

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08/2019 to Current
Front Desk Receptionist Pure Hockey Portsmouth, NH,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Explained details regarding property to acclimate patrons to resort environment.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

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  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Maintained transaction security by verifying payment cards against identification.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Collected room deposits, fees and payments.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Planned coverage needs and organized services to support incoming special events.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Prepared weekly employee work schedules for team members.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Used internal software to process reservations, check-ins and check-outs.
08/2016 to 08/2019
Retail Store Manager Hobby Lobby City, STATE,
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers locate appropriate store locations of Type products, answered questions about products, and provided solutions for various Type issues.
  • Optimized store displays and appearance via strategic merchandising.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Performed nightly store and team performance audits.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Resolved customer service issues promptly.
  • Completed routine store inventories.
  • Streamlined processing of defective and clearance items to increase productivity by Number%.
  • Submitted orders for new inventory.

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06/2011 to 08/2015
Floral Assistant Jolly Lane Floral City, STATE,
  • Prepared potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
  • Imparted knowledge on plants and flowers to customers.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.

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  • Properly package flowers and plants for damage-free delivery.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Expected in 05/2012 to to
High School Deploma:
Home Schooled - ,
GPA:

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Resume Overview

School Attended

  • Home Schooled

Job Titles Held:

  • Twitch Streamer
  • Front Desk Receptionist
  • Retail Store Manager
  • Floral Assistant

Degrees

  • High School Deploma

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