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Tss Transportation Service Specialist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated Service Specialist bringing resourcefulness and strong [Industry] background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Dedicated [Job Title] talented at processing high volumes of error-free transactions and meeting departmental goals. Offering [Number] years of experience in quickly resolving [Type] issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.

Resourceful [Job Title] gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about [Product or Service] and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over [Number] years of [Industry] experience.

Hardworking [Job Title] accustomed to fast-paced [Type] call center environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in [Industry] standards and best practices.

Energetic and reliable [Job Title] well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers.

Positive, upbeat [Job Title] brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Flexible [Job Title] with [Number] years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients.

Innovative [Job Title] focused on maintaining high levels of accuracy as well as achieving customer service and sales goals. Proven ability to establish rapport with clients and exceed all sales goals. In-depth knowledge of [Software] and [Software].

Effective [Job Title] with [Number] years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manage workflow and optimize team strengths to meet service quotas.

Enthusiastic Client Service professional with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.

Personable, friendly and solution-oriented [Job Title] with over [Number] years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, [Area of expertise], time management and sales. Dedicated to customer loyalty and satisfaction.

Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Responsible [Job Title] offering excellent customer service, problem-solving and mechanical abilities developed over [Number]-year [Industry] career. Capable decision-maker with self-motivated approach to addressing any installation or repair need. Specialize in [Area of expertise].

Well-trained in handling any HVAC need for residential, business and industrial customers. Inspect, analyze and test systems to locate faults and devise strategic repair plans. Skilled at calibrating and optimizing systems to maximize performance and longevity.

Well-rounded individual with expertise as Installer for heating and air conditioning systems. Valuable employee touting equipment testing and [Skill] skills. Able to lift over [Number] pounds.

Punctual Heating and Air Conditioning Mechanic delivering more than [Number] years of experience in repair and installations. Highly intuitive to common system issues and knowledgeable in troubleshooting techniques. Offering high level of customer service and dynamic interpersonal and communication skills.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Skills
  • Report generation
  • Report creation
  • Credit card payment processing
  • System implementation
  • Transportation solution development
  • Stockroom procedures
  • Call center experience
  • Adaptive team player
  • Shipping and receiving understanding
  • Route management
  • Quality control
  • Customer relations
  • Product organization
  • High-energy attitude
  • Microsoft Office expertise
  • Technologically savvy
  • Sales expertise
  • Freight operations
  • [Industry] regulations knowledge
  • Senior leadership support
Education and Training
Colegio Nuestra Senora Del Rosario Guatemala, City, Expected in 10/1984 High School Diploma : - GPA :
Experience
Menzies Aviation - TSS/ Transportation Service Specialist
Pittsburgh, PA, 10/2002 - 07/2020
  • Helped management create successful, customer-oriented environment with low complaint levels and high service quality.
  • Responded promptly to customers' concerns and coordinated swift resolutions to handle service issues.
  • Tracked customer support cases and followed up on complex issues to correct problems.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
Brunswick - Warehouse Supervisor
Oshkosh, WI, 05/1995 - 02/2002
  • Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
  • Supervised [Number] employees in receipt and storage of [Type] products.
  • Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
Adventure Rv - Warehouse Clerk
Sevierville, TN, 08/1990 - 08/1995
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Maintained business operations by communicating with coworkers and managers.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Verified received goods by comparing with purchase orders.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Worked with speed and accuracy when [Action] and loading boxes to increase efficiency by [Number]%.
Anixter Brothers - Warehouse Picker/packer
City, STATE, 02/1988 - 02/1990
  • Packed merchandise into boxes and containers to ensure safe shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Assembled cartons, crates and containers.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Arranged items on pallets according to size and weight.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

68Fair

Resume Strength

  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Colegio Nuestra Senora Del Rosario
Job Titles Held:
  • TSS/ Transportation Service Specialist
  • Warehouse Supervisor
  • Warehouse Clerk
  • Warehouse Picker/packer
Degrees
  • High School Diploma

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