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Treasury Specialist Resume Example

Resume Score: 65%

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TREASURY SPECIALIST
Summary

Self-motivated customer service specialist with retail experience offering a strong work ethic and determination to provide exceptional client service with an urge for individual and professional growth. Accurate and detail-oriented to identify, analyze and solve problems. Driven by challenge and opportunity with the ability to meet deadlines in an efficient and cost effective manner. Bilingual in English and Polish.

Highlights
  •  Ability to communicate clearly and effectively
  • Expert in customer relations and service
  • Complex problem solving
  • Flexible
  • Team player
  • Strong work ethic
  • Detail-oriented & Well organized
  • MS Excel expert
  • Fast learner & adopter to change.
Experience
Treasury Specialist03/2004 to 07/2015
Bank of AmericaEast Hartford, CT

Image Delivery Operations


- Responsible for working directly with new and existing clients for various client servicing, relationship growth and retention.- Assisted in maintaining clients' cash management solutions & account servicing for their business while remaining focused on providing best in class service during each client interaction. - Ensured that all service requests are handled in a timely and accurate manner and if there are any issues, worked swiftly to resolve and escalate on a case-by-case basis as needed to ensure a positive client experience in fast paced environment. - GSS- creating cases with corresponding request types. - Accountable to ensuring all stated metrics around the business were met while ensuring retention and high quality service. - CD ROM Distribution- maintain minimal defects, correct matching/packaging of CDs. - Verification and Reconciliation of financial transactions on everyday basis. - Implementation-correct profiles set up. Accurate operational processes -preventing privacy breaches. - Performed procedures updates based on changing business needs on timely manner. - Constantly took on added workloads and responsibilities due to decreased head counts, yet always with the highest level of dedication and enthusiasm.

Proof department
Checks processing trough encoding machine -accurate and quick entering missing information on MICR line - Balanced and reconciled daily deposits and prepared items for batch processing
​
ATM Department- Data entry checks deposit processing and balancing - Performed in production driven and quality monitor environment
​
Lockbox Department- Processed checks deposits trough Lockbox system error free in high volume production environment.

Education
BBA: business and marketing1993University of WroclawWroclaw, n/a, Poland
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bank of America

School Attended

  • University of Wroclaw

Job Titles Held:

  • Treasury Specialist

Degrees

  • BBA : business and marketing 1993

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