Treasury Retail Security Sr Operation Examiner resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) XXX-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
In my experience with compliance to monitor, investigate and ensure fulfillment of obligations and alignment of compliance with office policies to maintaining a variety of support and information regarding their department requirement, and supporting in all aspects that are a concern and department matters. To ensure the operation's adherence to legal and financial government regulation while resolving the concern, issues.
SUMMARY OF QUALIFICATIONS
Over 21 years of professional experience with The Federal Reserve Bank, and with the Federal government.
Education
, Expected in ā āUniversity of Phoenix, 07/06 ā 09/07, 02/12 ā 05/12 Credits 30DeVry University 03/10 ā06/11
Credits 30Longview Community College 01/91- 06 Credits 24Real Estate License State of Missouri: - GPA:
, Expected in 07/1985 ā āCosmetology & Salon Management Certification: - GPA:
Highlights
Skilled in research government Codes of Federal Regulations and Circulars.
Investigation, audit and edit complex operational, and personnel issues.
Oral, Written and electronic communication skills.
Problem-solving, conflict resolution, and reconciliation.
Able to quickly evaluate and assess situations and develop a solution to challenging problems and issues.
Multitasking
Communication, Teamwork
Customer Relation
Commitment and Reliability
Determination
Pride and Integrity
Motivated
System and Procedures
DATABASE SYSTEMS
Processing the same work for both of the Treasury and The Bureau of Fiscal System
Multiple government database systems, U.S. Department of The Treasury database systems OFAC Counter-Terrorism Sanction, (DNP) Do Not Pay a Federal Agencies that detect and prevent in improper payments made to vendors, grantees, loan recipients, and beneficiaries
Mainframe government-wide accounting and reporting system
PROJECTS
Procedures for how to convert government security into Treasury Direct accounts.
Transfer paper savings bonds to paperless in Treasury Direct,
Authenticate legal court order evidence records being scanned for the electronic processing system
Managed research congressional inquiry prepared files with supporting documentation, legal evidence, government forms.
Audit to ensures compliance with established internal control procedures and federal agencies by examining records, reports, operating practices, and documentation.
Verifies assets and liabilities by comparing items to documentation.
Complete audit on work-paper by documenting audit tests and findings.
Appraises adequacy of internal control systems by completing audit questionnaires.
Expert specific circular:.
Code of Federal Regulations (CFR), Title 31 - Money and Finance: Treasury, Subtitle B - Regulations Relating to Money and Finance, Chapter II - Fiscal Service, Department of the Treasury.
U.S.
Savings Bonds and Notes, U.S.
Treasury Marketable Securities, U.S.
Retirement Plan, and Individual Retirement Bonds.
Evaluated operations of examination to ensure adherence to regulations and standards.
Customer Service Reversative specialist, Evaluated operations of examination to ensure adherence to regulations and standards evaluate supporting forms, documents, legal evidence to process the paper transaction.
Written Corresponded, or via Phone for the need of additional required information or documentation.
Authenticate legal evidence example: Guardian, Conservator, Executor/Personal Representative of deceased person estate, Power of Attorney, Certificate of Death.
Maintain detailed records following accordance with department policy.
Data entering.
Adhered to a high level of confidentiality and discretion.
Trained employees on operations and job duties to ensure quality work levels were maintained.
Prepared reports and summaries for use in decision making, legal processes, and evaluations.
Sustained a high level of accuracy and attention to detail (perfect marks on quarterly scorecards).
Worked as a member of a team, manage daily operations, meeting and exceeding expectations.
Coordinator to ensure the daily work completed and processed to meet accounting timeline.
Assist the Call Center high call volume in queue.
Clear instruction for the investor to create, maintain their accounts on Treasury Direct self-service system.
Rent-A-Center Inc. - Customer Service Call Center Representative Jacksonville, FL, 01/1994 - 06/2005
Skilled in research, investigation on inquiring from The Bureau of Fiscal Service involving transactions processed at The Federal Reserve Bank for accuracy.
Maintain internal control procedures systems by updating audit programs and questionnaires recommending new policies, the acumen to procedures for other federal users Meet established quality measures for accuracy.
Able to quickly evaluate and assess situations and develop a solution to challenging problems and issues.
Recommendations for maintenance of record-keeping.
Evaluated adequacy on investment of individual.
Examined financial records.
Submitted reports of department accounts balance, invoices, enter credit and debits in The Bureau of Fiscal Service accounting system.
Communicate with customers in a manner that maintains good customer relation and provide excellent customer service.
Great Clips - Assistant Manager City, STATE, 01/1993 - 01/1994
Supervised, trained and managed a staff of 10 stylists in a busy salon.
Scheduled staff for shifts based on projected needs and seasons.
Completed opening and closing functions, including deposits, banks, reports, time entry.
Handled daily cash, check and credit transactions averaging $5000.00.
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Resume Overview
School Attended
Job Titles Held:
Treasury Retail Security Sr. Operation Examiner
Customer Service Call Center Representative
Assistant Manager
Degrees
University of Phoenix, 07/06 ā 09/07, 02/12 ā 05/12 Credits 30DeVry University 03/10 ā06/11
Credits 30Longview Community College 01/91- 06 Credits 24Real Estate License State of Missouri