Transportation Specialist Resume Example Powers Transportation

TRANSPORTATION SPECIALIST

Professional Summary

Driven Customer Specialist committed to providing quality service and timely issue resolution. Proficient communicator and detail-oriented. Accustomed to working in stressful, high-volume call environments while providing efficient and accurate support.

Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than 10 years of related experience.

Organized customer service specialist with over 15 years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in all interactions.

Skills

Dentistry
Oral hygiene
Assisting customers
Pickups and deliveries
Managing schedules
Safety-conscious
Team development
Defensive driver training

CPR Certified
Food and beverage pairings
Daily specials memorization
Product Knowledge
Teamwork/ collaboration
Sales
Customer contact
Customer Service

Work History

Transportation Specialist08/2018 to Current
Powers Transportation – Woodbridge, VA

Transport special needs adults to and from day support centers
Maintained safe and timely route completions
Assisted passengers with difficulties or disabilities to board and exit bus
Followed maps and GPS software to adhere to routes or navigate high-traffic areas and times
Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations
Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations
Performed all bus driving duties and passenger interaction with professionalism
Obeyed all local and DOT traffic rules and regulations
Transported passengers safely between destinations while following prescribed routes
Loaded and secured deliveries up to 6 people

Server05/2015 to 07/2018
Famous Daves Of America Inc. – Woodbridge, CA

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Greeted and maintained relationships with regular customers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Prepared beverages and filled food orders for customers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by 25 % on average

Dental Assistant04/2015 to 05/2015
Dental Serenity – Woodbridge, VA

Answered phones, scheduled appointments and prepared patient examination rooms for incoming patient
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
Educated patients on postoperative care, including how to protect dental work and boost healing
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures

Dental Assistant03/2013 to 06/2013
Nova Dental Team - Dr.Kawtra Woodbridge, VA – Woodbridge, VA

Duties included seating patients, checking medical history, charting, and assisted doctor with restorative procedures, as needed
Produced digital X-rays, made dental impressions and fabricated temporary restorations
Familiar with Dentrix G4
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety
Documented patients' dental health information, medical history and vital signs
Staged tray for procedures by arranging dental instruments and equipment
Explained treatment procedures and instructed patients on home care guidelines

Education

Certified Dental Assistant04/2013Everest College - Dental Assisting- Woodbridge, VA

At Everest College I learned the fundamentals of dental assisting through classroom and hands-on training. I was taught basic X-ray techniques, 4-handed dentistry, sterilization and oral hygiene. I earned the President's Award for having a 4.0 GPA and I am a member of the ADAA.

Certifications

Adult First Aid /CPR

Basic Life Support For Healthcare Providers

Adult and Pediatric First Aid/CPR Bloodborne Pathogens Training

Resume Overview

Companies Worked For:

Powers Transportation
Famous Daves Of America Inc.
Dental Serenity
Nova Dental Team - Dr. Kawtra Woodbridge, VA

School Attended

Everest College - Dental Assisting

Job Titles Held:

Transportation Specialist
Server
Dental Assistant

Degrees

Certified Dental Assistant 04/2013

Transportation Specialist Resume Example

Resume Score: 80%

Resume Overview

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