transportation security officer resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
I am a friendly, caring, and service-oriented professional who seeks a position as a Substitute Security/ Police Officer. Strong customer service skills that provide exceptional levels of customer satisfaction. Proficient in emergency situations, fully trained in CPR and AED, as well as diffusing situations from reaching dangerous levels. In addition, I deliver uncompromising degree of service, security, comfort, and confidentiality. Accomplished in preventing security infractions. Bilingual fluency in English and Spanish. Focused on improving facility security through diligent approach and sense of personal responsibility. Diffused situations in calmly within guidelines.
Skills
Security station experience
Baggage inspections
Behavioral observations
Hazardous items knowledge
Customer service and assistance
Self-motivated professional
Adaptability
Training & Development
Teamwork
Written Communication
Interpersonal Communication
Responsible
Conflict resolution
Work History
Transportation Security Officer, 10/2019 to Current Rochester Armored Car – Brownsville, TX,
Interacted with public to give directions, explain rules and regulations and respond to inquiries.
Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
Conducted daily patrols of key areas to spot and control security concerns.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Identified potential airport security concerns and completed more in-depth checks as part of investigation.
City Carrier Assistant, 03/2019 to 09/2019 Fedex – Waldorf, MD,
Used portable scanning devices to maintain system records by tagging items delivered to homes and businesses.
Collected mail from letter boxes on specified routes both on foot and vehicle.
Planned and cased mail in sequence of delivery for designated route.
Inspected truck equipment, supplies, reported problems, and safety hazards to supervisors.
Assisted customers by carrying oversized parcels inside residences.
Directly interacted with customers in pleasant manner, always maintaining professionalism.
Sorted and placed mail into mailboxes with accuracy and efficiency.
Provided exemplary services to customers by being pleasant, engaging, and offering to assist with any mail-related concerns and issues.
Obtained receipts for registered, certified, and insured mail/parcels.
Homemaker, 07/2009 to 03/2019 Addus Homecare Corporation – Centerville, OH,
Advised and assisted family members in planning nutritious meals, and preparing food.
Assigned and scheduled housekeeping duties to children according to their capabilities.
Explained fundamental hygiene principles and rendered bedside care to individuals who were ill.
Helped children with homework.
Supported children's emotional, and social development encouraging understanding of others and positive self-concept.
Managed household budgets and allocated expenditures for groceries, property, home maintenance, and bill payments.
Police Officer, 07/2001 to 07/2009 University Of California – Clarksburg, CA,
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Policed assigned areas to check homes, businesses, and public roads for signs of disturbance.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Evaluated complaint and emergency-request information to determine response requirements.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Checked all vehicle equipment for proper functioning prior to use.
Issued warnings and citations for traffic violations.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Booked suspects and processed mug shots and fingerprints.
Gathered necessary information for court appearances and testified as witness under oath in court.
Education
Certificate of Completion: Homeland Security, Expected in 02/2020 to TSA Academy - FLETC - Glynco, GA, GPA:
Certificate of Completion: , Expected in 03/2002 to New York City Police Academy - New York, NY, GPA:
Associate of Applied Science: Travel And Tourism, Expected in 09/1999 to LaGuardia Community College of The City University of New York - Long Island City, NY GPA:
High School Diploma: , Expected in 06/1995 to St. Jean Baptiste High School - New York, NY, GPA:
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Resume Overview
School Attended
TSA Academy - FLETC
New York City Police Academy
LaGuardia Community College of The City University of New York