Transportation Security Officer Resume Example
Love this resume?Build Your Own Now
TRANSPORTATION SECURITY OFFICER
Professional Profile
Dedicated Transportation Security Officer (TSO) who believes excellent people skills and open communication are essential functions of successful security management. Quality-focused TSO skilled in process improvement. Manages multiple projects under tight deadlines. Extensively trained in IED recognition, security screening procedures, and weapon smuggling tactics.
Qualifications
|
|
Areas of Expertise
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Performed administration tasks such as filing, developing spreadsheets, writing incident reports, and photocopying documents for management use.
Scheduling
- Facilitated onboarding of new employees by scheduling training, answering questions, and processing paperwork.
Training
- Successfully trained new hires in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Experience
Securitas Security Services Usa, Inc.Augusta , GATransportation Security Officer08/2012 to Current
- Consistently demonstrates responsible and dependable behavior; volunteers for additional responsibilities and quickly responds to shifting priorities.
- Integrates critical thinking skills by analyzing and evaluating information to draw conclusions and identify potential risks; advised co-workers and management of multiple security loopholes and flaws in TSA's Standard Operating Procedures.
- Behaves in an honest, fair and ethical manner; encourages co-workers and others to earn trust and respect with passengers and stakeholders.
- Established interpersonal skills; demonstrates inclusiveness and sensitivity to individual differences.
- Coaches, mentors, and encourages others to maximize potential; provides continual, observation-based constructive feedback and correction on an immediate basis.
- Provides clear and convincing oral presentations, listens effectively, and clarifies information as needed; on a need-to-know basis, briefs co-workers and stakeholders complex security information.
- Works cooperatively with others; serves as a role model and/or peer-to-peer coach/mentor in developing and achieving high performance results.
- Considered by leadership, supervisors, and peers as being an expert with respect to the screening of people, property, and cargo.
- Diffuses potentially disruptive situations promptly and tactfully while maintaining a positive demeanor, command presence, and situational awareness.
- Assists peers with the application of new or recurrent learning objectives.
- When necessary, assumes primary oversight of screening operations with little to no need for guidance or direction.
Vector MarketingCity , STATEAdvanced Sales Representative/Advisor09/2010 to 02/2011
- Obtained promotion within two months of hire date due to exemplary work ethic.
- Coordinated and directed project meetings.
- Cultivated productive leadership team to drive improvements.
- Reviewed program needs and recruited qualified staff.
- Wrote recommendations for exceptional employees.
- Maximized employee retention by creating positive work environment. Served as mentor to junior team members.
- Delivered prompt, accurate and excellent customer service.
Education
TSA Associate's Program2018Mount Hood Communty College, City, State, USA
- Continuing education in Homeland Security and Criminal Justice
- 4.0 GPA
Associate of Arts & Sciences::Humanities2012Columbia Basin College, City, State, USA
- Coursework in Psychology, Sociology, and Communications
- 3.53 GPA
- Graduated with Honors
High School Diploma2010Columbia High School, City, State, USA
- Coursework in Law and Political Science
- Member of Honor's Society and Knowledge Bowl
- Team Captain for Varsity Basketball and Softball
Awards and Recognition
Transportation Security Administration
TOPS Cash Award (12/24/15)
- 5.0/5.0 TOPS Score
Time Off Award (11/15/15)
- Successful OJT Mentor
Time Off Award (9/6/15)
- Successful OJT Mentor
Special Achievement Award (7/13/15)
- Exemplary Threat and Counter-Threat (TACT) Team Member
Time Off Award (6/24/15)
- Successful OJT Mentor
TOPS Cash Award (12/25/14)
- 4.53/5.0 TOPS Score
Cash Award (10/16/14)
- 100% Score on all annual tests
TOPS Cash Award (12/26/13)
- 4.3/5.0 TOPS Score
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Typos
Resume Overview
School Attended
- Mount Hood Communty College
- Columbia Basin College
- Columbia High School
Job Titles Held:
- Transportation Security Officer
- Advanced Sales Representative/Advisor
Degrees
- TSA Associate's Program 2018
Associate of Arts & Sciences: : Humanities 2012
High School Diploma 2010
Similar Resumes
