Ability to learn the theories, dynamics, and factors underlying the aviation screening process to enable authoritative and independent handling of screening functions.
Ability to learn and operate basic security equipment such as X-ray machines and hand wands at screening checkpoints.
Ability to work with persons of diverse backgrounds.
Ability to communicate non-technical information effectively to others.
Trained in all aspects as a Transportation Security Officer (TSO). Dual function for most of my 10 years with TSA. During my tenure I worked as an acting Supervisor Transportation Security Officer (STSO), Lead Transportation Security Officer (LTSO) and Point of Contact for the National Screening Force (NSF). Traveled across the United States training TSOs while also performing screening at all levels.
Computer Lab Supervisor (Jan-2001 - Sep-2001)
Carnegie Science Center, Pittsburgh, Pennsylvania United States
Shift Supervisor in charge of a computer lab. Managed several employees, maintained 30 computers including server, kept attendance records, timecards and scheduling as well as all files, answered phone calls, facilitated meetings, interviewed new recruits and counseled subordinates. Formulated teaching plans for other employees and graded their teachings techniques.
Great customer service skills.
Maintain a positive attitude and work very well with all employees and customers.
In 13 years, never received a negative customer service comment. Received numerous customer service compliments.
Work well with others.
Auditor (Jan-2012 - Present)
Pulaski Township Municipal, New Brighton, Pa.
An elected position with a 3 year term. I am responsible for auditing all incoming and outgoing checks and bank statements. Making sure all documents were completed correctly and sufficiently. Responsible for ensuring all paperwork was notarized and reported to the County Courthouse and local newspaper for public viewing. Also responsible for knowing where all the incoming and outgoing local and municipal funds are spent and received.
Motorcycle Rider Coach (May-2009 - Sep-2011)
Pennsylvania Motorcycle Safety Program, New Castle, Pa.
Responsible for teaching novice and experienced riders how to ride a motorcycle, providing them with critical skills and needed knowledge for low risk and enjoyable on-street riding. Facilitated a 6 hour class that taught riders of all skill levels the fundamentals needed to safely operate a motorcycle. Responsible for directing the range exercises which enhance both basic skills and crash avoidance skills, improving braking and cornering finesse. Responsible for administering written tests and grading each student's driving performance. Student's that passed received their motorcycle license. My classes passed at a 96% rate.
Certifications: Duel certified in baggage and checkpoint screening.
Certified in all Explosive Detection Systems (EDS): the CTX 2500/5500, the CTX 9000, and the CT-80 all three are different types of EDS machines.
Certified in all Explosive Trace Detectors (ETD) responsible for knowing the different types of explosives and their capabilities.
Also, (OSARP) certified on Screen Alarm Resolution Protocol.
Along with all my certifications, I am a On The Job Training (OJT) monitor for baggage and checkpoint screening including OSARP.
I have trained several TSO's, STSO's, and LTSO's on all aspects of screening.
I also have been Role Model over the last 2 years, and exceeds for 3 years before that for our annual Pass Program.
I am certified with the Hand Held Metal Detector (HHMD), X-ray machines (rapid-scan and Heiman).
Transportation Security Officer September 2002 to CurrentTSA - Coraopolis, United States, PA
Implement security-screening procedures that are central to Transportation Security Administration (TSA) objectives and that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onboard an aircraft.
Assist in conducting screening of passengers, baggage and cargo.
May be required to conduct screening at any airport that provides commercial services to the public.
Assist in monitoring the flow of passengers through the screening checkpoint to facilitate orderly and efficient processing of passengers.
Maintains close communication with supervisors regarding any issues that might reveal a weakness or vulnerable area of security screening that is discovered in the course of screening duties.
Participates in information briefings concerning security-sensitive or classified information.
Associate : Specialized Business, Jan-2001ICM School of Business & Medical Careers - Pittsburgh, Pennsylvania, United StatesGPA: GPA: 3.4 GPA: 4.0Specialized Business GPA: 3.4 GPA: 4.0
Associate : Specialized Business Computer Management/Network AdministrationSpecialized Business Computer Management/Network Administration I am very experienced with the computer. Proficient on A++, DOS, Exel, Word and PowerPoint.
I have excellent communication skills and I'm very complete in my duties. I have trained others on how to use the computer.
High School Diploma : General Studies, May-1981New Brighton Area Sr. High - New Brighton, Pa.GPA: GPA: 2.8GPA: 2.8 General Studies
Dept. of Homeland Security
English. Spoken: Advanced, Written: Advanced, and Read: Advanced