Transportation Security Officer Resume Example
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TRANSPORTATION SECURITY OFFICER
Professional Summary
Security Agent providing optimal protection to thousands of passengers by minimizing individual threats and removing dangerous items. Effectively identify and remove contraband and prevent unauthorized individuals from accessing sensitive areas. Open and clear communicator with decisive nature and sound judgment.
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills seeking to apply 6 years of security-related experience from TSA and the Marine Corps to challenging new role.
Accomplishments
Defensive driving courses while in the United States Marine Corps
Skills
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Work History
Transportation Security Officer, 04/2019 to Current
Rochester Armored Car – Beaumont , TX
Rochester Armored Car – Beaumont , TX
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Identified potential airport, rail and mass transit security concerns and completed more indepth checks as part of investigation.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Safeguarded transportation operations at commercial airports and railway stations.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Provided top-notch protection for traveling public by conducting tests for explosives residue.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Screened over 1500 passengers per day by verifying ID's and boarding passes.
Customer Service Representative, 10/2016 to 04/2019
Cognizant Technology Solutions – Madison , WI
Cognizant Technology Solutions – Madison , WI
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Responded to customer requests for products, services and company information.
Rifleman, 10/2012 to 10/2016
United States Marine Corps – City , STATE
United States Marine Corps – City , STATE
- Located, destroyed and assaulted enemies by fire.
- Worked on fire team of 4 people to outmaneuver enemy forces.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on timely basis.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Advised Team leaders on operations, intelligence and risk assessments in daily briefings.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
High School Diploma : General, 06/2011
Rogers High School - City
Rogers High School - City
Associates : General Studies, Expected in 06/2023
San Diego Mesa College - City, State
San Diego Mesa College - City, State
Additional Information
Defensive driving course while serving in the Marine Corps
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Resume Overview
School Attended
- Rogers High School
- San Diego Mesa College
Job Titles Held:
- Transportation Security Officer
- Customer Service Representative
- Rifleman
Degrees
- High School Diploma : General , 06/2011
Associates : General Studies , Expected in 06/2023
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