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Transportation Security Officer resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.

Accomplishments
  • Received Top Gun Award by achieving a 95.3% detection rating on the Threat Image Projection System.
  • Maintained above a 90% TIPS detection
Skills
  • X-Rays
  • Baggage Inspections
  • Security Station Experience
  • Customer service and assistance
  • Problem resolution
  • Project organization
  • Team management
  • MS Office
Work History
07/2011 to Current
Transportation Security Officer Rochester Armored Car Omaha, NE,
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Safeguarded transportation operations at commercial airports
  • Operating various screening equipment and technology to identify dangerous objects in baggage, and on passengers, and preventing those objects from being transported onto aircraft.
  • Performing searches and screening, which may include physical interaction with passengers such as pat-downs, conducting bag searches and lifting and carrying bags, bins, and property.
  • Controlling terminal entry and exit points.
  • Interacting with the public, giving directions and responding to inquiries in a courteous and professional manner.
  • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
  • Functioning under general supervision, referring issues, only when needed, that may represent changes in policy, approach, or unusual situations to the supervisor for review and decision.
  • Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
  • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.
  • Providing immediate response to breaches of security and/or emergency situations; taking appropriate steps to prevent entry to secure areas.
  • Assisting supervisors and law enforcement officers with conducting investigations of incidents by providing accurate information.
01/2016 to 01/2019
TACT Team Lead East Tennessee Children's Hospital Knoxville, TN,
  • Developed and delivered counter-terrorism and IED training and research.
  • Captured and reported training data.
  • Provided advanced IED and explosive briefings to the screening workforce using both Excel and PowerPoint.
  • Managed and organized TACT documentation to include lesson plans, tracking information and technical presentations, and managed related tools and equipment.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Additionally, I was lead for TACT checkpoint members in training, organization of weekly meetings and training, managed classroom dynamics, resolved routine classroom problems, monitored training, and provided feedback on needed adjustments as well as recommend enhancements, and maintained communication with management and supervisors concerning issues with training that may reveal security-screening weaknesses or vulnerabilities.
11/2010 to 07/2011
Security Officer Towbin Automotive City, STATE,
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Reported suspicious activities and persons to law enforcement.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Conducted patrols of key areas to spot and control security concerns.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Participated in staff meetings, special events and professional development activities.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Education
Expected in
High School Diploma:
Maryvale H.S. - Cheektowaga, NY,
GPA:

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Resume Overview

School Attended

  • Maryvale H.S.

Job Titles Held:

  • Transportation Security Officer
  • TACT Team Lead
  • Security Officer

Degrees

  • High School Diploma

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