Motivated Transportation Logistics Coordinator successful at customer service and transportation logistics. Excellent problem solving and interpersonal skills.
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Developed new customers. Maintained customer retention. Worked independently from an office in my home for ten years.
Developed new customer base. Maintained that customer base and retained many of them for the entire time working for Elk Trucking. Communicated effectively with both customers and carriers. Met and exceeded sales quotas. Acted as a liaison between logistics, carriers and customers.
Resolved problems for customers, warehouses and carriers.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.Manually created shipments, assigned carriers and dispatched shipments.Monitored shipments to guarantee on-time delivery.Exhibited strategic leadership and foresight in support of long-range sales growth.
Data entry. As dispatcher, handled multiple phone lines, scaled trucks out, created driver trip packets, monitored drivers logs.As Backhaul CordinatorOversaw scheduling for the day-to-day activities of 2 local employees.Manually created shipments, assigned carriers and dispatched shipments.Forwarded client-related quality and service issues to the appropriate manager for resolution.Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.Acted as a liaison between logistics, carriers and customers.Produced bills of lading and updated shipment status information.
Completed 3 years of college.
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