Transportation Manager Resume Example Care Perfection Medical Transportation LLC

TRANSPORTATION MANAGER

Experience

Transportation Manager
November 2013 to April 2015Care Perfection Medical Transportation LLC - Manassas, VA

Negotiate and authorize contracts for equipment and materials Monitor contract fulfillment Knowledge of principles and processes for providing customer services Participate in contract negotiations and settlements of grievances Monitor spending to ensure that expenses are consistent with approved budgets Direct activities related to dispatching, routing, and tracking vehicles Organize and manage the work of subordinate staff to ensure work is accomplished in a manner consistent with organizational requirements Implement schedule and policy changes Collaborate with other managers to formulate and implement policies, procedures, goals, and objectives Monitor operations to ensure staff complies with administrative policies, procedures, and safety Conduct safety audits, attend company safety meetings, and meeting with individual staff.

Personal Care Assistant
August 2014 to January 2015Chatman Residence - Capitol Heights, MD

Perform data entry using multiple electronic devices (e.g.
documents, scheduling, supply tracking) Phone triage Assemble medical record Maintain personnel files Serves as primary contact and liaison between client and physicians Contacting physician offices and scheduling client's appointments.

Marketing Manager
September 2013 to November 2013Care Perfection Medical Transportation LLC - Manassas, VA

Manage and coordinate all marketing, advertising, and promotional materials Conduct market research to determine market requirements for existing and future services Analysis of customer research, current market conditions and competitor information Develop and implement marketing plans and projects for existing and new services Expand and develop marketing platforms Monitor, review, and report on all marketing activities Determine and manage marketing budget Create marketing presentations Develop pricing strategy Deliver marketing activities within proposed budget.

Driver Trainer Supervisor
August 2013 to September 2013Care Perfection Medical Transportation LLC - Manassas, VA

Providing employees with information needed to act in an emergency situation Explaining the fundamentals of providing excellent customer service Design and maintain training course approved by Transportation Manager Coordinate with various employees and provide update training materials Facilitate in providing training sessions, develop appropriate objectives, and ensure achievement Compile all feedback to analyze work to ensure optimal level of customer satisfaction.

Driver
July 2013 to August 2013Care Perfection Medical Transportation LLC - Manassas, VA

Accurate passenger and mileage logs Transporting clients to various locations via company vehicle Secure clients and / or their equipment (e.g.
restraints, check wheelchair tie downs seatbelts, open wheelchair ramps) for the purpose of ensuring the safety and well-being of the client Familiarization of geographical area Provide door-to-door service Prepares reports (e.g.
incident reports, passenger misconduct) for the purpose of documenting activities complying with established guidelines Reports observations and / or incidents (e.g.
discipline, accidents, inappropriate social behavior) for the purpose of communicating to appropriate personnel.

Virtual Administrative Assistant
February 2005 to May 2013Natural Essence Wellness - Atlanta, GA

Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management Maintain electronic and hard-copy filing system Open, sort and distribute electronic incoming correspondence Perform data entry and scan documents Manage calendar for Managing Director Assist in resolving any administrative problems Answer calls from customer regarding their inquiries Prepare and modify documents including correspondence, reports, drafts, memos, and emails Schedule and coordinate meetings, appointments and travel arrangements for Managers Assist with bookkeeping / accounting functions as appropriate Oversee all aspects of publication orders including inventory and maintenance of inventory Inventory and track offsite storage.

Education

Diploma : February 2016Alexandria, VA

Certified Administrative Assistant June 2015 Certified Passenger Service and Safety August 2013 Certified Customer Service February 2002

Skills

accounting, administrative, Administrative Assistant, advertising, bookkeeping, budgets, clerical, contract negotiations, copying, client, customer satisfaction, excellent customer service, data entry, dispatching, faxing, filing, inventory and maintenance, mailing, Managing, marketing plans, market research, marketing, meetings, organizational, personnel, policies, presentations, pricing strategy, processes, promotional materials, publication, research, routing, Safety, scanning, scheduling, settlements, training materials, Transportation, travel arrangements, Phone triage

Resume Overview

Companies Worked For:

Care Perfection Medical Transportation LLC
Chatman Residence
Natural Essence Wellness

Job Titles Held:

Transportation Manager
Personal Care Assistant
Marketing Manager
Driver Trainer Supervisor
Driver
Virtual Administrative Assistant

Degrees

Diploma : February 2016
Certified Administrative Assistant June 2015 Certified Passenger Service and Safety August 2013 Certified Customer Service February 2002

Transportation Manager Resume Example

Resume Score: 90%

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