Transportation Manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Transportation Manager with 16 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of Southwest Florida and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines.
Skills
Cost control and tracking
Internal loss prevention
Safety regulations implementation
Performance maximization
Budget control
Contract Management
Team management
Operational improvement
Problem resolution
Business operations
Relationship development
MS Office
Supervision
Process improvement
Work History
09/2001 to CurrentTransportation ManagerRepublic National Distributing Company | Destin, FL,
Conducted research to address shipping errors and packaging mistakes.
Formed strategic partnerships, established metrics and participated in complex negotiations.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Oversaw team of 25 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Organized records of vehicles, schedules and completed orders.
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Coordinated dispatching of 25 drivers to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Communicated with customer service and sales teams to improve productivity and service ratings.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Monitored and reported on transportation costs and properly filed shipping documents.
09/1997 to 09/2001Delivery DriverWinebow | Port Townsend, WA,
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Fostered positive working relationships with customers by responding to questions and concerns.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
07/1994 to 09/1997Delivery DriverWinebow | Poulsbo, WA,
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Completed on-time deliveries by choosing best and most efficient routes.
Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Education
Expected in 1993High School Diploma | Riverdale High School, Fort Myers, FLGPA:
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