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Transportation Manager resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Transportation Manager with 16 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of Southwest Florida and DOT compliance requirements. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines.

Skills
  • Cost control and tracking
  • Internal loss prevention
  • Safety regulations implementation
  • Performance maximization
  • Budget control
  • Contract Management
  • Team management
  • Operational improvement
  • Problem resolution
  • Business operations
  • Relationship development
  • MS Office
  • Supervision
  • Process improvement
Work History
09/2001 to Current Transportation Manager Republic National Distributing Company | Destin, FL,
  • Conducted research to address shipping errors and packaging mistakes.
  • Formed strategic partnerships, established metrics and participated in complex negotiations.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Oversaw team of 25 drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Organized records of vehicles, schedules and completed orders.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Coordinated dispatching of 25 drivers to accomplish daily delivery requirements.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Monitored and reported on transportation costs and properly filed shipping documents.
09/1997 to 09/2001 Delivery Driver Winebow | Port Townsend, WA,
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
07/1994 to 09/1997 Delivery Driver Winebow | Poulsbo, WA,
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Education
Expected in 1993 High School Diploma | Riverdale High School, Fort Myers, FL GPA:

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Resume Overview

School Attended

  • Riverdale High School

Job Titles Held:

  • Transportation Manager
  • Delivery Driver
  • Delivery Driver

Degrees

  • High School Diploma

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