LiveCareer-Resume

transportation dispatcher resume example with 15+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Dedicated Tax Preparer versed in statement review, return preparation and filing procedures. Bringing over 10 years of experience helping Personal and Self-Employed clients maximize return values while minimizing liabilities.

Skills
  • Route Planning and Adjustment
  • Decision Making
  • Task Prioritization
  • Problem Solving
  • Client Interviews
  • Detail-Oriented
  • Tax Return Filing
  • Valid PTIN
Work History
03/2013 to 03/2020 Transportation Dispatcher Falcon School District 49 | Peyton, CO,
  • Scheduled and dispatched drivers to locations in New York Tri-State area.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Sent out Livery drivers to assist an estimated 250 hourly callers based on locations, needs and worker availability.
  • Directed all dispatching, routing and tracking of over 600 fleet vehicles.
  • Closely monitored dispatch board to triage and prioritize over 4000 daily calls.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
11/2010 to 04/2014 Tax Specialist Allied Universal Security | Manchester, CT,
  • Reconciled and produced federal and state tax documents for private business and customers.
  • Managed tax submissions and made sure all information complied with regulations.
  • Delivered comprehensive tax documentation required for accurate individual.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Maintained thorough and current understanding of applicable tax laws.
  • Reviewed financial statements for accuracy and integrity.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared US and multistate tax returns for business clients.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Offered clients recommendations to reduce tax liabilities.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
01/2008 to 03/2013 Transportation Dispatcher Falcon School District 49 | Peyton, CO,
  • Scheduled and dispatched drivers to locations in New York Tri-State area.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Sent out Livery drivers to assist an estimated 200 hourly callers based on locations, needs and worker availability.
  • Directed all dispatching, routing and tracking of over 400 fleet vehicles.
  • Closely monitored dispatch board to triage and prioritize over 2500 daily calls.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
07/2004 to 01/2008 Transportation Dispatcher Falcon School District 49 | Peyton, CO,
  • Scheduled and dispatched drivers to locations in New York Tri-State area.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Sent out Livery drivers to assist an estimated 150 hourly callers based on locations, needs and worker availability.
  • Directed all dispatching, routing and tracking of over 400 fleet vehicles.
  • Closely monitored dispatch board to triage and prioritize over 2000 daily calls.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
Education
Expected in to to | Electrical And Computer Engineering New York Institute of Technology, New York, NY, GPA:
Expected in to to | Computer Engineering DeVry Institute of Technology, Long Island City, NY, GPA:
Expected in to to | Computer Science Borough of Manhattan Community College of The City University of New York, New York, NY GPA:
Expected in 1995 to to GED | GED Testing, New York, NY, GPA:
Affiliations
  • Freemason
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • New York Institute of Technology
  • DeVry Institute of Technology
  • Borough of Manhattan Community College of The City University of New York
  • GED Testing

Job Titles Held:

  • Transportation Dispatcher
  • Tax Specialist
  • Transportation Dispatcher
  • Transportation Dispatcher

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: