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Transportation Bus Driver Resume Example

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TRANSPORTATION BUS DRIVER
Summary

Skilled in patient interactions, data management, and general functions

functions.

Skills
  • Passenger assistance
  • DOT Regulations
  • Technology-driven navigation
  • Defensive Driving
Experience
Transportation Bus Driver, Transit management , November 2017-CurrentRacine, WI
  • Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated and maintained buses transporting passengers across city and county.
  • Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Collaborated in development of [Type] procedures.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Performed site evaluations, customer surveys and team audits.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Handled all delegated tasks, including [Task] and [Task].
  • Delivered [Product or Service] to customer locations.
  • Completed [Type] project resulting in [Result].
  • Learned [Task] and [Task] to support office needs.
  • Earned reputation for good attendance and hard work.
Office Clerk, DMV , July 2016-July 2017Racine , WI
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
  • Assisted in organizing new hire orientations and onsite hiring events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Reorganized and digitized over [Number][Type] files, streamlining overall office organization for enhanced productivity.
  • Developed strong relationships with public, patients and staff members using outstanding interpersonal and communication skills.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Implemented office efficiency improvements to streamline task delegation.
  • Completed, audited and updated administrative requirements related to application and onboarding process of candidates by maintaining database systems and spreadsheets.
  • Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with [Type] standards.
  • Followed up with candidates on recruiting and hiring process as well as providing customer support by answering general questions.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Managed administrative activities for [Type] office, including client communication, scanning documents and distribution of mail.
  • Contacted customers about changes or updates in [Type] accounts, confirming and alerting customers about potential problems.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
  • Typed, edited and formatted [Type] memos for [Type] employees, updating necessary information and working closely with multiple departments.
  • Delivered excellent customer support and customer service experiences when interacting with large groups of people in busy office.
  • Helped internal and external customers complete accurate actions such as [Type] and [Type].
  • Answered multi-line telephone system in [Type] setting and routed calls across [Number]-person exchange.
  • Provided updates on hiring process to business leaders.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Fulfilled managerial duties as required and trained new hires in organizational procedures and [Type] roles.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Worked easily with office programs such as [Software] and [Software] to carry out daily team clerical needs.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Complied with confidentiality regulations in handling customer information.
  • Supported clerical needs of more than [Number][Job title]s, including taking messages, scanning documents and routing business correspondence.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Assisted [Job Title] at [Type] events to attract and process candidates.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Transcribed [Number][Type] documents for [Job title], using [Software] and maintaining [Number]% accuracy.
  • Transcribed [Number][Type] documents for [Job title], using [Software] and maintaining [Number]% accuracy.
  • Achieved results in ambiguous environment with high level of accuracy and attention to detail.
  • Responded promptly to customer questions via email, reducing phone inquiries [Number]%.
  • Documented office procedures and processes into [Type] manuals for use by all administrative personnel.
  • Processed [Type] payments worth over $[Amount] daily, verifying cards and giving change for cash payments.
  • Organized training materials, including user manuals and [Type] for onboarding sessions.
  • Transcribed documents using [Software] and maintaining [Number]% accuracy.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Proofread and typed correspondence for business leaders.
Resident Assistant, Southern Wisconsin Center , September 2013-February 2017Racine, WI
  • Delivered high-quality, geriatric care to private client.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Monitored clients' progress to report necessary changes.
  • Maintained student safety by ensuring all campus rules are followed.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Advised peers on personal, career and academic worries.
  • Served as positive role model for diverse group of individuals.
  • Participated in meetings and training, including person and group development.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Motivated students to become involved on campus.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Responded and assisted to needs of [Number] residents on wing.
  • Administered all necessary medications as directed by care plan.
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
  • Helped residents living with [Type] and [Type] conditions with personal needs.
  • Developed and deepened relationships with residents and fellow staff.
  • Led campus tours, new resident orientation and ongoing educational sessions.
  • Led meetings every [Timeframe] to receive resident concerns and educate on changes to policies and procedures.
  • Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and [Type].
  • Counseled [Number]+ residents at retirement community and assisted living facility; liaised between residents and community programs and organization.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
Education and Training
Associate of ArtsHeath United Coordinater, , , Gateway Technical College, , KenoshaGateway Technical CollegeWIJune 2012
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Resume Overview

Companies Worked For:

  • Transit management
  • DMV
  • Southern Wisconsin Center

School Attended

  • Gateway Technical College

Job Titles Held:

  • Transportation Bus Driver
  • Office Clerk
  • Resident Assistant

Degrees

  • Associate of Arts

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