Transportation Bus Driver Resume Example
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TRANSPORTATION BUS DRIVER
Summary
Skilled in patient interactions, data management, and general functions
functions.
Skills
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Experience
Transportation Bus Driver, Capital Health Services - The Oaks Of West Kettering, November 2017-CurrentDayton , OH
- Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated and maintained buses transporting passengers across city and county.
- Performed all duties with personable communication and professionalism including bus operation and passenger interaction.
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Collaborated in development of [Type] procedures.
- Collaborated with others to discuss new [Type] opportunities.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Performed site evaluations, customer surveys and team audits.
- Created agendas and communication materials for team meetings.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Utilized [Type of Software] to compile data gathered from various sources.
- Handled all delegated tasks, including [Task] and [Task].
- Delivered [Product or Service] to customer locations.
- Completed [Type] project resulting in [Result].
- Learned [Task] and [Task] to support office needs.
- Earned reputation for good attendance and hard work.
Office Clerk, Romoland School District, July 2016-July 2017Homeland , CA
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Produced professional and error-free letters, presentations and spreadsheets.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
- Assisted in organizing new hire orientations and onsite hiring events.
- Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
- Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
- Set travel arrangements and gathered documents for management and executive staff meetingsand trips.
- Reorganized and digitized over [Number][Type] files, streamlining overall office organization for enhanced productivity.
- Developed strong relationships with public, patients and staff members using outstanding interpersonal and communication skills.
- Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
- Assisted with administrative tasks, including filing, answering phones and [Task].
- Implemented office efficiency improvements to streamline task delegation.
- Completed, audited and updated administrative requirements related to application and onboarding process of candidates by maintaining database systems and spreadsheets.
- Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with [Type] standards.
- Followed up with candidates on recruiting and hiring process as well as providing customer support by answering general questions.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Managed administrative activities for [Type] office, including client communication, scanning documents and distribution of mail.
- Contacted customers about changes or updates in [Type] accounts, confirming and alerting customers about potential problems.
- Supported office clerical functions using word processing and other software, email and office machines.
- Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
- Typed, edited and formatted [Type] memos for [Type] employees, updating necessary information and working closely with multiple departments.
- Delivered excellent customer support and customer service experiences when interacting with large groups of people in busy office.
- Helped internal and external customers complete accurate actions such as [Type] and [Type].
- Answered multi-line telephone system in [Type] setting and routed calls across [Number]-person exchange.
- Provided updates on hiring process to business leaders.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Fulfilled managerial duties as required and trained new hires in organizational procedures and [Type] roles.
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Worked easily with office programs such as [Software] and [Software] to carry out daily team clerical needs.
- Supervised invoice creation and submission to enable prompt and efficient customer billing.
- Complied with confidentiality regulations in handling customer information.
- Supported clerical needs of more than [Number][Job title]s, including taking messages, scanning documents and routing business correspondence.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Assisted [Job Title] at [Type] events to attract and process candidates.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Transcribed [Number][Type] documents for [Job title], using [Software] and maintaining [Number]% accuracy.
- Transcribed [Number][Type] documents for [Job title], using [Software] and maintaining [Number]% accuracy.
- Achieved results in ambiguous environment with high level of accuracy and attention to detail.
- Responded promptly to customer questions via email, reducing phone inquiries [Number]%.
- Documented office procedures and processes into [Type] manuals for use by all administrative personnel.
- Processed [Type] payments worth over $[Amount] daily, verifying cards and giving change for cash payments.
- Organized training materials, including user manuals and [Type] for onboarding sessions.
- Transcribed documents using [Software] and maintaining [Number]% accuracy.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Proofread and typed correspondence for business leaders.
Resident Assistant, Ohio Living, September 2013-February 2017Oberlin , OH
- Delivered high-quality, geriatric care to private client.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Monitored clients' progress to report necessary changes.
- Maintained student safety by ensuring all campus rules are followed.
- Supervised and supported activities of daily living such as medication administration and personal hygiene.
- Managed administrative tasks, including maintenance requests, room change process and incident reports.
- Advised peers on personal, career and academic worries.
- Served as positive role model for diverse group of individuals.
- Participated in meetings and training, including person and group development.
- Worked to improve patient outlook and daily living through compassionate care.
- Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
- Motivated students to become involved on campus.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Responded and assisted to needs of [Number] residents on wing.
- Administered all necessary medications as directed by care plan.
- Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
- Helped residents living with [Type] and [Type] conditions with personal needs.
- Developed and deepened relationships with residents and fellow staff.
- Led campus tours, new resident orientation and ongoing educational sessions.
- Led meetings every [Timeframe] to receive resident concerns and educate on changes to policies and procedures.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and [Type].
- Counseled [Number]+ residents at retirement community and assisted living facility; liaised between residents and community programs and organization.
- Interfaced with residents to address and resolve complaints or grievances.
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
Education and Training
Associate of ArtsHeath United Coordinater, , , Gateway Technical College, , CityStateJune 2012
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Resume Overview
School Attended
- Gateway Technical College
Job Titles Held:
- Transportation Bus Driver
- Office Clerk
- Resident Assistant
Degrees
- Associate of Arts
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