SEARCH

Transition & Transformation (T&T)Tower Lead for the Public Sector Resume Example

Resume Score: 90%

Love this resume? Build Your Own Now
TRANSITION & TRANSFORMATION (T&T)TOWER LEAD FOR THE PUBLIC SECTOR
Summary

Versatile Information Technology (IT) Professional effective in leading and directing medium to large complex projects from inception to launch. More than 25 years of progressive leadership experience and repeated success in developing and implementing project initiatives, directing project plans and achieving revenue performance targets.

Highlights
  • Current PMP Certification
  • Current ITIL V3 Certification
  • Program management
  • Project management
  • IT Management
  • End-to-end project lifecycle management
  • Budgeting & forecasting
  • Process improvement
  • Management information systems
  • Cross-functional team management
  • Risk & issues management
  • Quality assurance & control
  • Purchasing & procurement
  • Contract management
  • Mergers & acquisitions
  • Customer first-oriented
  • Budget management
  • Quantitative & Qualitative analysis
  • US & Global PMI training
  • Change management
Accomplishments

Through a self-led gap analysis, I alerted executives of several gaps and risks to the Data Center Relocation project. For example, I communicated a critical gap with the Distributed Systems Team not being scoped for the DC Relocation activities. To mitigate customer satisfaction issues, I volunteered to lead the Distributed Systems transformation and the subsequent technology integration for a large complex DC Relocation project. This resolved customer satisfaction issues and prevented a delay in the transformation project schedule. Budget allocated for this project was $4.7, which included HW & SW costs. I successfully launched the transformation project within 1 week of receiving sign-off from executives. I closed transformation successfully under 20 months and under budget by 665K.


While on the same project, I developed process improvement initiatives for server build process, triage and hypercare for use within the department. In addition, I spearheaded a department-wide innovation initiative resulting in developing a knowledge transfer repeatable model project plan, which improved KT efforts and customer satisfaction ratings by 50%.

Experience
IBM June 2014 to Current Transition & Transformation (T&T)Tower Lead for the Public Sector
Sandy Springs, GA
  • Collaborated and led multi-disciplined teams on standardization, design and implementation of the project scope.
  • Prepared detailed quarterly forecasts for management approval
  • Worked effectively in a cross-functional, fast paced environment.
  • Managed, mentored and developed team members on secondary compliance and controls
  • Analyzed key deliverables and milestones to track and measure project effectiveness.
  • Increased revenue by 30% through project improvements and enhancements.
  • Led cross-functional team of Project Managers, Architects and Subject Matter Experts to plan and implement scope
  • Delivered detailed feature presentations that included action items and project targets.
  • Developed accurate implementation estimates and drafted project resource plans.
  • Managed team of 10 professionals.
  • Controlled expenses adhering to change management processes
  • Created bottoms up forecast plan covering 1st & 2nd Quarter 2015
IBM April 2014 to August 2014 T&T Tower Lead for the Communications Sector
Sandy Springs, GA
  • Assumed and turned around troubled project; integrated multi-disciplined teams
  • Managed team of 12 Infrastructure PM, Distributed Systems PM and Subject Matter Experts
  • Developed and implemented quality control for smooth transition
  • Increased productivity by 40% implementing new practices while simultaneously reducing head count by 30%.
  • Boosted project efficiency through technology upgrades and process improvements strategies for data migration.
  • Identified inefficiencies and made recommendations for process improvements.
  • Managed a project budget of $[Amount].
  • Defined project deliverables and monitored status of tasks.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Delivered status reports to stakeholders on weekly basis
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Served as the single point of contact for project scheduling and changes.
  • Developed slides and other forms of media to present project progress to the executive team.
  • Developed an analytical document to allow senior management to understand the impact of each project.
  • Executed proof of concept implementations to validate product feasibility.
IBM August 2012 to April 2014 T&T Tower Lead for the Industrial Sector
Sandy Springs, GA
  • Managed a project budget of $4.7M.Boosted transformation activities by 30% by implementing quality control and secondary controls
  • Defined project deliverables & monitored budget & project deliverables
  • Drafted action plans and led meetings with project executives to review project status, risk, issues and proposed changes.
  • Presented project health to executives on a weekly basis.
  • Collaborated with cross-functional teams for project schedules & plans.
  • Monitored team progress and enforced deadlines.
  • Developed and enforced knowledge management processes to allow senior management to understand the impact for each project phase.
  • Executed preproduction proof of concept to validate feasibility.
  • Managed team of 33 Project Managers, Architects & SMEs.
  • Created financial forecast on a quarterly basis during the project life cycle.
  • Directed strategic initiatives to improve project management best practices.
  • Increased profits by developing, initiating, and managing [program].
  • Initiated knowledge transfer management plan to standardized project management best practices, which led to increase in customer satisfaction by 40%.
IBM August 2011 to April 2012 T&T Tower Lead for the Automotive Sector
Sandy Springs, GA
  • Managed team of over 28 Project Managers, Architects, SMEs for medium complex projects.
  • Financial budget allocated for 8 months was $1.3M
  • Led cross function team for Distributed Systems, iSeries, Tools, Storage, Infrastructure, and Global Delivery.
  • Defined knowledge transfer strategy and applied Traditional Waterfall and Agile project management approaches.
  • Directed strategic initiatives to achieve overall project objectives.
  • Initiated best practices and processes that were standardized, leading to an increase in customer satisfaction by 10%.
  • Analyzed knowledge management key metrics to measure product effectiveness using standardized KT tracking documents.
  • Delivered detailed dashboard status to executives for project health, issues, risks, action items and project targets.
  • Developed accurate development estimates and received sign-off on project schedule and plan.implementation of Citrix infrastructure for walk-in-and-takeover support.
  • Directed and led client in the development of use cases for production cutover.
  • Achieved all deliverables and milestones on time and within budget.
IBM December 2009 to August 2011 T&T Program Manager for Financial Sector
Sandy Springs, GA
  • Managed team of over 100 Project Managers, Architects, SMEs for large complex projects.
  • Financial budget allocated for 24 months was $9M
  • Led cross function team for Network, Distributed Systems, Mainframe, iSeries, Tools, Active Directory, Storage, Exchange, Infrastructure, Global Delivery and Wave Migrations.
  • Defined strategy and integrated project objectives for the DC Relocation effort.
  • Directed strategic initiatives to achieve overall project objectives.
  • Increased profits by developing, initiating, and managing the overall program.
  • Initiated best practices and processes that were standardized, which led to an increase in customer satisfaction by 15%.
  • Analyzed key metrics to measure product effectiveness using Clarity.
  • Delivered detailed feature dashboard status to executives for project health, issues, risks, action items and project targets.
  • Developed accurate development estimates and drafted project resource plans.
  • Worked closely with third party incumbent for knowledge transfer
  • Leveraged in-depth understanding of end-to-end customer environment to identify gaps and ensure customers' objectives are met.
  • Led and directed the implementation of data discovery and affinities. Provided customer with an assessment of their current environment and recommendations.
Education
Capella 2015 MPA: Public Administration Leadership Track Minneapolis, MS, USA

Graduated with Distinction
Phoenix University 2005 MBA: Master of Business Administration Phoenix, AZ, USA

Minor in Global Administration
George Washington University 1984 Bachelor of Science: Applied Mathematics & Computer Information Systems Washington, DC, USA

Graduated with a Dual Degree.
Degree
Skills

Experience Prior to Project Management

  • Oracle Financials and Human Resources Implementations
  • Project Leadership Skills
  • Knowledge Management
  • Ability to work unsupervised
  • Great people and organizational skills
  • Able to hold integration meetings
  • Cloud/Softlayer Training
Build Your Own Now

Resume Overview

Companies Worked For:

  • IBM

School Attended

  • Capella
  • Phoenix University
  • George Washington University

Job Titles Held:

  • Transition & Transformation (T&T)Tower Lead for the Public Sector
  • T&T Tower Lead for the Communications Sector
  • T&T Tower Lead for the Industrial Sector
  • T&T Tower Lead for the Automotive Sector
  • T&T Program Manager for Financial Sector

Degrees

  • MPA : Public Administration Leadership Track
    MBA : Master of Business Administration
    Bachelor of Science : Applied Mathematics & Computer Information Systems
    Degree

Advertisement