Transition Associate Resume Example
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TRANSITION ASSOCIATE
Professional Summary
Focused Operations Manager bringing 14 years of experience in day-to-day business operations management. Adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Ready to apply demonstrated ability to streamline processes to increase efficiency and reduce costs. Focused on promoting safety and productivity across multiple business lines.
Skills
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Acquisition
William Scotsman acquired Modular Space Corporation in August 2018. My branch was fully operational until November 2018.
Work History
Transition Associate, 11/2018 to Current
Cetera Financial Group – Buffalo , NY
Cetera Financial Group – Buffalo , NY
- Responsible for identifying and reconciling discrepancies invoices for 3rd party vendors
- Communicated with the Procurement Manager and Accounts Payable Management on findings by providing documented spreadsheet
- Diminished $500,000 outstanding debts by analyzing accounts for issue
- Generated financial statements and reports detailing accounts receivable status
- Developed team communications and information for bi-weekly meetings
- Investigated and resolved vendor complaints to foster satisfaction
Operations Manager / Corporate Trainer, 09/2006 to 11/2018
Great Clips – Buffalo , NY
Great Clips – Buffalo , NY
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 25% year over year
- Evaluated upcoming program plans to forecast expected resource needs
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 15-member management team with related direct reports
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Developed and implemented daily operations plans such as employee assignments, vendor status for job completion and strategies
- Spear headed department training for appraisals of new components
- Assessed financial statements and P&L reports to evaluate over all spending performance, develop targeted improvements and implement changes resulting in profitable growth
- Built relationships with customers and managed accounts to drive revenue and profit
- Conducted performance reviews each quarter, offering praise and recommendations for improvement
- Held demonstrations and one-on-one coaching sessions on use of laptops and tablet equipment
- Developed effective training manuals, modules and teaching aids
- Selected curriculum and developed lesson plans to educate employees on specific job applications and Standard Operating Procedure topics
- Collected information about company objectives and employee deficiencies in order to assess training needs
- Reviewed effectiveness of programs and proposed updates to maximize success
- Developed and led 4 - 6 annual training sessions per year for Operation Managers and Operational Specialists
- Prepared educational materials such as module summaries, videos and informational packets
- Collaborated with management to identify company training needs and scheduling
- Developed training programs to meet company objectives
Marketing Analyst, 12/2002 to 09/2006
Madden Preprint Media LLC – City , STATE
Madden Preprint Media LLC – City , STATE
- Developed and retained strong rapport with multiple high-value clients
- Provided research and development on consumer response to travel advertisement to showcase benefits and retain customers
- Developed insights on marketing campaigns to assess performance against goals
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
Education
Bachelor of Science: Business Management and Marketing, 2013
Western Governors University - City, State
Western Governors University - City, State
Achieved Deans and Presidents List Member of the International Honors Society
- Member of [Honor's Society Name]
- Coursework in [Subject], [Subject] and [Subject]
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Resume Overview
School Attended
- Western Governors University
Job Titles Held:
- Transition Associate
- Operations Manager / Corporate Trainer
- Marketing Analyst
Degrees
- Bachelor of Science : Business Management and Marketing , 2013
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