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Transcriptionist Resume Example

Resume Score: 80%

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TRANSCRIPTIONIST
Summary

Motivated student pursuing MS degree in Natural Resources and ready to advance professional knowledge while positively impacting office or customer service operations. Well-organized, reliable and proficient in Microsoft Office and SPSS. Academic-level writer and hardworking team player with excellent planning and problem-solving abilities.

Accomplishments

Dean's Honor Roll, Spring 2017

Education and Training
University of Central Oklahoma||Edmond, OK|2018Bachelor of Arts: Psychology

GPA: 3.26/4.0

Oregon State University||Online|Expected in 12/2022BS/Accelerated MS: Natural Resources, Ecological Restoration
University of Florida||Online|Expected in 05/2021Certificate: Forest Health & Resilience
Skills
  • SPSS
  • 10-key
  • 76 wpm
  • Google Docs
  • Cash register
  • Transcription
  • Microsoft Office
  • Customer service
  • Phone Operating
  • Cash register
  • Customer service
  • Inventory
  • Microsoft Office
  • Creative & academic writing
  • Knowledge of APA & MLA styles
Personal Memberships

Bard, Order of Bards, Ovates, and Druids
Member, Sierra Club - Oklahoma Chapter
Member, Autistic Self Advocacy Network

Academic Affiliations

Oregon State University, November 2019 - Present:

  • Member, Forestry Club
  • Member, Psychology Club
  • Member, Forest Utilization Society
  • Member, Environmental Sciences Club
  • Member, Society of American Foresters
  • Member, Society of American Foresters
  • Member, International Forestry Students' Association
Published Works

Jones, E. R. (2019). Little Mermaid. San Francisco: Blurb.

Jones, E.R. (2019). Poetry in Petals. San Francisco: Blurb.

Jones, E.R. (2019). The Sunlight of Honeybees. San Francisco: Blurb.

Academic & Research Interests
  • Bryology
  • Lichenology
  • Ecofeminism
  • Ecopsychology
  • Eco-art therapy
  • Writing therapy
  • Irish language
  • Forest therapy
  • Celtic mythology
  • Somatic ecotherapy
  • Wilderness therapy
  • Outdoor recreation
  • Forest ecosystems
  • Forest pathology
  • Restoration ecology
  • Indigenous knowledge
  • Mycorrhizal plant ecology
  • Forest health and resilience
  • Sustainable natural resources
Volunteer Experience

Spring 2012: Participated in an event with other high school students at the OKC Zoo in order to raise awareness on Multiple Sclerosis.
Fall 2012: Participated in OSU's "Into the Streets" event, where students did yard work for residents throughout the Stillwater community.
Spring 2013: Worked as an active member of Project H.E.A.L. in a soup kitchen that also raised awareness on eating disorders. Left messages in chalk on campus sidewalks to let students and faculty know about upcoming Project H.E.A.L. events. Managed informational booths around campus to hand out flyers with information and future organization meetings.
October 2019: Distributed tree seedlings at the Urban Forestry booth during Edmond Electric & Water Resources Open House
November 2019: Participated in a tree planting event with Edmond Urban Forestry at Carl Reherman Park

Work Experience
Transcriptionist|TranscribeMe - Edmond, Oklahoma|11/2019 - Current
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Made corrections when needed to grammar, spelling and syntax.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Edited documents for grammar, clarity, content and formatting.
  • Performed in-depth research into topics to write clear and accurate copy.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
Store Team Member|Academy Sports + Outdoors - Edmond, Oklahoma|10/2013 - 11/2019
  • Rotated goods in inventory by following "first in, first out" approach to keep shelves organized and well-stocked.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Replenished inventory with focus on addressing customer needs.
  • Received orders via phone, mail, fax and internet daily.
  • Reordered stock to replenish inventory without interruption to production
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Provided every customer with professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Managed cash register operations using POS system including processing sales and returns.
  • Answered questions about current promotions and resolved issues according to store policies.
Associate|Unpluggits Paint & Play - Edmond, Oklahoma|05/2013 - 09/2013
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Identified needs of customers promptly and efficiently.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TranscribeMe
  • Academy Sports + Outdoors
  • Unpluggits Paint & Play

School Attended

  • University of Central Oklahoma
  • Oregon State University
  • University of Florida

Job Titles Held:

  • Transcriptionist
  • Store Team Member
  • Associate

Degrees

  • Bachelor of Arts : Psychology
    BS/Accelerated MS : Natural Resources, Ecological Restoration
    Certificate : Forest Health & Resilience

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