Results-driven office management professional with 20+ years of experience providing diverse operations assistance in fast-paced environments. Possess excellent organizational, time management, and customer relations skills. Open and clear communicator with demonstrated strategic vision and disciplined execution. Broad scope of experience encompassing problem resolution, client/vendor relations, team leadership, and business development. Adept in assessing operational capabilities, creating and implementing process improvements, and streamlining overall operations for optimal business efficiency.
Achieved 50% increase in office efficiency by single-handedly training agents on new document compliance software
Was the only office out of 8 with full broker utilization on new document compliance software
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