Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experience
09/2014 to 08/2017
Traffic CoordinatorAaa Auto Club – , ,
Operated software Wide Orbit entering order instructions while ensuring 0% costly errors.
Efficient as primary liaison between management, sales assistants, executives, and corporate in Charlotte NC in order to fix any issues quickly meeting all deadlines.
Assisted with cross training sales assistants to help provide backup support for company.
Worked effectively in heavy fast paced environment with daily distractions.
Screened high volume of internal and external emails and faxes.
Contributed team work with focus on quality, communication, collaboration, and integration.
Worked extensively with engineering staff to better understand software, new updates, and benefits on upgraded office machinery.
Volunteered covering for front desk receptionist when needed.
01/2012 to 09/2014
Client Service RepresentativeElliot Health System – , ,
Promptly responded to clients about self directed IRA accounts.
Performed in-depth research to answer more complex questions and made quick decisions to ensure effective resolution.
Built client confidence by actively listening to concerns and giving appropriate feedback that extended future business relationship.
01/2008 to 01/2012
Office Service ClerkRicoh Americas Corporation – , ,
Executed tasks with extensive communication and meticulous computer skills.
Performed in-depth research to answer more complex questions with scheduling freight pickups, deliveries, delays, status, rate quotes, tracking shipments, or billing inquiries.
Guaranteed positive customer experiences and answered %100 of all customer inquiries.
01/2005 to 01/2008
Office ClerkTessada – , ,
Retrieved medical records for insurance approval by successfully negotiating fees that helped speed up retrieval process.
Managed case load of estimated 70 clients at any given time using supervisors set priorities.
Analyzed records received to determine for correct patient, provider, specified time, and legible to read.
Always Followed strict policy procedures and HIPPA law to maintain client confidentiality.
Entered client data in centralized database and maintained up-to-date case records for all clients increasing production time by 100% Received incoming mail, dispersed parcels, and shipped outgoing mail daily.
Education
Expected in 2018
: McLennan Community College - Waco, TX GPA: Professional development in completing core curriculum
*McLennan foundation scholarship recipient
*4.0 Grade point average
Expected in
Associate of Applied Science: Advertising Texas State Technical College - Waco, TX GPA: Advertising
Summary
Motivated and reliable office administrative professional with 15 years experience providing executive-level support. Versatile professional offering administrative experience in both corporate and non-profit office environments.
Interests
Continue Education in CPR/First Aid with American Heart Association.
*Enjoy local community volunteer work, helping rescue animals, multi-level marketing, and staying active.
Highlights
Expert at Microsoft Office Suite, Word, PowerPoint, Excel, Outlook, PC Windows, AS/400, Internet, Scanning, Uploading, and Email
Advanced at data entry, 10-key, document spreadsheets, database management, electronic filing, & retrieval archiving systems Types 55 Words per minute, Tech-savvy at social media
Medical terminology knowledge
Professional phone etiquette
Extremely organized
Self-motivated
Outstanding written & verbal communication
Dependable or reliable
Effective at multi-tasking
General math skills
Great working independently or with others
Excellent work ethic
Positive & friendly
Strong interpersonal Skills
Creative
Active at listening & learning
Great at problem troubleshooting
Use high level of accuracy
Quick learner
Exceptional at time management
Personable & outgoing
Articulate
Critical thinker
Flexible
Punctual
Works great under pressure
Professional demeanor
Excellent memorization & recall
Practices due diligence
Uses Forward-thinking
Analytical thinker
Skills
10-key, Articulate, AS/400, backup, benefits, billing, Strong interpersonal Skills, client, clients, data entry, database, database management, Dependable, due diligence, Email, fast, faxes, filing, focus, insurance, law, listening, machinery, math, Medical terminology, Excel, mail, Microsoft Office Suite, office, Outlook, PowerPoint, Windows, Word, Works, multi-tasking, negotiating, quality, quick, Quick learner, read, receptionist, research, sales, Scanning, scheduling, Self-motivated, spreadsheets, team work, phone etiquette, time management, troubleshooting, verbal communication, written
Additional Information
Activities and Honors
*Who's Who Among Students in American Junior Colleges Award Recipient 2002
*Continue Education in CPR/First Aid with American Heart Association.
*Enjoy local community volunteer work, helping rescue animals, multi-level marketing, and staying active.
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