Tradeshow Rep Office & Account Manager Sales Rep resume example with 18+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
01/2011 to 03/2020
Tradeshow Rep/Office & Account Manager/Sales Rep Analog Devices, Inc. – Camas, WA,
- Designed press kits and managed all social media and website maintenance/design.
- Managed accounts payable and receivable and return authorizations.
- Traveled to and coordinated all tradeshows (NY, NV, CA).
- Developed all client sales; follow-up, acquiring new accounts, and maintained accounts in QuickBooks.
- Assisted in making custom jewelry.
- Executed shipping and receiving.
- Assisted with product development.
- Designed line-sheets, business cards and post cards for company.
- Constructed inventory system.
- Initiated off-price plan/distribution for excessive inventory; generated 60k+ within 1 year.
- Coordinated tradeshow events; travel arrangements, paperwork, merchandising, labor, set-up/break down, sales, etc.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
01/2008 to 01/2011
Executive Assistant Rtx – Hampstead, NH,
- Scheduled large-scale corporate meetings and events and recorded meeting minutes.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
- Drafted invoices, reports and proposals using QuickBooks.
- Represented CEO to executive clients, VIPs, investors and board members.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Collaborated with other administrative team members, human resources and finance department on special projects and events.
- Open, read, and wrote answers to routine letters and correspondence for CEO.
- Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to China and Milan.
- Served as point of contact for data acquisition and research.
- Contributed to 25% revenue increase by streamlining administrative operations and prioritizing tasks.
- Maintained professional administrative discretion.
- Investigated issues and problems and drafted responses to urgent requests.
01/2006 to 01/2008
Department Manager JC Penney - Retailer, Home, Men's & Children – City, STATE,
- Organized launch of JC Penney in Chino, CA.
- Interviewed, hired and trained employees to properly represent the organization and offer unprecedented customer service.
- Proved success in management skills by overseeing over 200 employees, including supervisors.
- Leader of engaging customer service and ensuring customer satisfaction and retention.
- Ensured that all merchandise and store environment plans were fully implemented and store events were effectively executed.
- Primary contributor to meeting sales expectations and profit objectives at scheduled financial periods.
- Implemented Brand launches.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Performed opening and closing duties as part of management team, including cash management.
01/2002 to 01/2006
Sr. Customer Service Representative II Bank Of America – City, STATE,
- Promoted to Sr.Customer Service Rep within six months of employment due to exceptional customer relations management.
- Solved problems by examining and resolving a wide variety of topics and requests.
- Process included research, setting expectations and working with other support organizations to fulfill our goals.
- Handled challenging cases by successfully navigating the organization to resolve customer requests.
- Communicated multiple products to expand/retain customer relations/satisfaction through service and sales.
- Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 07/2004
Associate of Arts: Consumer Merchandising
Brooks College - Long Beach, CA
Brooks College - Long Beach, CA
Expected in 07/2006
Bachelor of Arts: Fashion Design And Marketing
American Intercontinental University (AIU) - Los Angeles, CA
American Intercontinental University (AIU) - Los Angeles, CA
Activities and Honors
- National Dean's List
- Graduated Magna Cum Laude at Brooks College 2004
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Resume Overview
School Attended
- Brooks College
- American Intercontinental University (AIU)
Job Titles Held:
- Tradeshow Rep/Office & Account Manager/Sales Rep
- Executive Assistant
- Department Manager
- Sr. Customer Service Representative II
Degrees
- Associate of Arts
- Bachelor of Arts
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