Motivated and experienced bilingual professional seeking a new challenge to advance my skills within the Travel and Tourism industry.
Successfully rose to the top 10% of the company in sales and revenue generation exceeding goals monthly and averaging over 105% of plan consistently as Tourism Sales Manager for the company.
Maintains over 100 accounts in the domestic and international markets.
Successfully grew the market from 60 to 110, delivering exceptional customer service in the sales territory.
Consistently builds ongoing relationships to strengthen partnership with NYC & Company, ABA, NTA, IPW, ITB, FITUR, and ABAV.
Established and maintained strong client relationships (Tour, Wholesalers and Receptive Operators)
Evaluates and coaches other Sales Associates to grow the sales market and increase customer satisfaction.
Develops and implements sales plans for targeted penetration of the retail market.
Coordinates all retail sales and promotional efforts.
Conducts training programs to educate sales professionals regarding products and programs.
Results-oriented Sales Professional with exposure development, marketing, strategic planning, client relationship management, and customer services.
Proven success leading business development efforts, expanding customer base, and increasing revenue potential.
Established viable sales leads through proactive networking activities, resulting in the development of business relationship with major hotels around New York City and New Jersey.
Manage all incoming calls.
Control and organize the work place.
Reserve seating and accommodations for large parties of 95 to 100 people in a customized reservations program called HDS.
Assist all customers with their questions and reservation details.
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