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Tour Guide Resume Example

Resume Score: 80%

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TOUR GUIDE
Summary

For me I'm a very open minded person looks to protect well manner educated Very timely And can perform my job well and duties

Approachable and outgoing Tour Operator with experience leading tours of various educational and historic sites, including [Location]. Delivering guest satisfaction through delightful and educational stories and [Technique]. Skilled at leading tours for groups of up to [Number].

[Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Skill] and [Skill].

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. And also someone you can depend on

Skills

Serve and protect

  • Time management
  • Marketing
  • Safety procedures
  • Clean driving record
  • Emergency Response
Experience
New Orleans carriage tours | New Orleans , La Tour Guide03/2015 - 03/2020
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.
  • Built detailed knowledge on [Type] areas and locations to thoroughly answer guest questions.
  • Facilitated tours of [Type] to groups of up to [Number].
  • Kept safety of all members of group at high level by pointing out cracked sidewalks, bad lighting and steps and provided assistance as needed.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Researched topics that pertained to tour locations so that such information could be added to scripts.
  • Delivered information through narratives on locations throughout [Location] area, relaying lesser-known stories for interest.
  • Created tour programs with focus on providing positive guest experiences.
  • Developed guest relationships to achieve high level of satisfaction.
  • Managed guest financial transactions and collected payments via cash, check and payment card.
  • Handled all delegated tasks, including [Task] and [Task].
Correction officer | New Orleans , La Juvenile Correctional Officer03/2007 - 09/2015
  • Assigned inmates to open and appropriate housing units.
  • Supervised activities of adolescents in residential setting.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Supervised inmates during day-to-day activities.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Maintained records and logs of man hours, materials and equipment used.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
Inner parish Security | New Orleans , La Security Guard11/2005 - 02/2007
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored premises and recorded all activity in daily officer report for submission to [Job Title] at close of shift.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Detected emergency situations using [Type] equipment through keen listening and close observation to respond appropriately to alarms.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Patrolled [Type] facility every [Timeframe] to look for suspicious activities.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Immediately reported safety hazards including [Type] and [Type] to [Job title] for remediation instructions.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Collaborated with local law enforcement agencies to support criminal investigations.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Education and Training
Lawless High | New Orleans, LAHigh School Diploma05/2001
Sydney College | New Orleans , La Some College (No Degree) in Computer Technology
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Resume Overview

Companies Worked For:

  • New Orleans carriage tours
  • Correction officer
  • Inner parish Security

School Attended

  • Lawless High
  • Sydney College

Job Titles Held:

  • Tour Guide
  • Juvenile Correctional Officer
  • Security Guard

Degrees

  • High School Diploma
    Some College (No Degree) in Computer Technology

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