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Tour Guide Resume Example

Resume Score: 80%

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TOUR GUIDE
Professional Summary

Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Navajo Nation history, architecture and events.

Cooling tower technician with over 2 years of successful experience in operations & maintenance. Recognized consistently for performance excellence and contributions to success in cooling industry. Strengths in operations and maintenance backed by training in cooling tower technologies.

Enthusiastic cooling tower technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Highly organized technician with background in repair and maintenance of cooling equipment. Bringing reputation for policy compliance and protocol adherence fostered of 2 years of experience. Advanced technical skills and aptitude for blueprint interpretation and drafting.

Talented in quick and accurate diagnosis, disassembly, reassembly and fabrication of complex equipment and components. Offering superior comprehension of performance needs of cooling tower machinery.

Skills
  • Arts and Culture
  • Conflict Resolution
  • Public speaking
  • Licensed driver in Arizona
  • Travel Recommendations
  • Metalworking abilities
  • Safety inspection
  • Blueprint analysis
  • Equipment Maintenance
  • Responsible
  • Troubleshooting
  • Critical thinking
  • Teamwork
  • Detail-oriented
  • Multitasking abilities
  • Planning and Coordination
  • Verbal and written communication
  • Leadership
Work History
Tour Guide, 03/2019 to 12/2020
Antelope Canyon Navajo Tours LLC – Page, AZ
  • Provided information through narratives on various sites throughout Navajo Nation area, relaying little-known stories to provide interest.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Worked closely with management staff of Antelope Canyon Navajo Tours to create new and lucrative tours.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Guided groups of up to 14 people on tours of tribal park.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Researched information on Antelope Canyon to provide accurate, detailed tours.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Maintained energy and enthusiasm in fast-paced environment.
Tour Guide, 09/2016 to 09/2017
Ken's Tours – Page, AZ
  • Collected tickets and fees from each individual prior to start of tour.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Worked closely with management staff of Ken's Tours to create new and lucrative tours.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Built personal relationships with guests to promote positive experiences.
  • Developed tour programming to enhance guest experiences.
  • Collected and deposited payments from guests.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Cooling Tower Technician, 02/2016 to 07/2016
Cooling Tower Technologies – Boston, MA
  • Examined parts for defects such as breakage or excessive wear.
  • Maintained operability and safety of cooling tower machinery and equipment by performing continuous inspections and preventative maintenance.
  • Demonstrated equipment functions and features to machine operators.
  • Diagnosed equipment issues by analyzing error messages and testing results.
  • Fabricated, trimmed, assembled and repaired metal parts using welding tools such as electrodes and acetylene torch.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
  • Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Cooling Tower Technician, 08/2015 to 12/2015
International Cooling Tower Inc. – La Porte, TX
  • Examined parts for defects such as breakage or excessive wear.
  • Demonstrated equipment functions and features to machine operators.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
Education
Diploma: General Studies, 05/2014
Page High School - Page, AZ
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Antelope Canyon Navajo Tours LLC
  • Ken's Tours
  • Cooling Tower Technologies
  • International Cooling Tower Inc.

School Attended

  • Page High School

Job Titles Held:

  • Tour Guide
  • Cooling Tower Technician

Degrees

  • Diploma : General Studies , 05/2014

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