Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Public speaking
Training and mentoring
Arts and Culture
Conflict Resolution
Work History
05/2022 to Current
Tour GuideSeaworld Parks – Langhorne, PA,
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
Researched information on Place to provide accurate, detailed tours.
Provided information on various sites throughout City area, relaying little-known stories to provide interest.
Built personal relationships with guests to promote positive experiences.
Demonstrated respect, friendliness and willingness to help wherever needed.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Collaborated with team members to achieve target results.
Guided groups of up to Number people on tours of Facility.
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03/2021 to 02/2022
BudtenderLivwell – Berthoud, CO,
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Maintained strict inventory controls for regulatory compliance across dispensary operations.
Restocked supplies and arranged displays.
Checked guests' photo identification for validity and age requirements.
Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Developed strong rapport with customers and created positive impression of business.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Provided exceptional services and pleasant shopping experiences to retail customers.
Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
08/2020 to 09/2021
Pedorathist Caci International Inc. – O'fallon, IL,
Met individual patient needs by discussing optional treatment plan benefits, risks and time involved with each choice.
Selected materials and made cast measurements, model modifications and layouts.
Designed orthopedic and prosthetic devices based on physicians prescriptions, specific patient dimensions and individual lifestyle requirements.
Took measurements, made impressions and developed templates to accurately fit devices.
Used Microsoft Word and other software tools to create documents and other communications.
Resolved problems, improved operations and provided exceptional service.
Worked with customers to understand needs and provide excellent service.
Increased customer satisfaction by resolving issues.
Instructed patients on how to use and care for devices to obtain optimal life and operation from each piece.
Examined, interviewed and measured patients in order to determine appliance needs and identify factors affecting appliance fit.
03/2015 to 01/2019
Marketing ManagerAdvantage Sales And Marketing – City, STATE,
Recruited and hired capable team members to add value and diverse skills set to marketing department.
Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Executed optimal sales strategies to achieve commercial goals for target market.
Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.
Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Maintained complete database of files, contacts and project materials.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Managed workflow between staff, coordinating documents and creative material distribution.
Generated reports detailing campaign performance, customer engagement and engagement trends.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
Set up, completed and tracked customer surveys for local, regional and national campaigns.
Education
Expected in 01/2009
Associate Of Arts And Sciences: Music Education Los Angeles City College - Los Angeles, CA GPA:
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