Compassionate, adaptable and friendly professional with a work history of exceeding job objectives.
Excellent listening, verbal communication and interpersonal skills to build and grow relationships with our customers, and a variety of different vendors.
Strong administrative skills, including solid time management, attention to detail and organizational skills, as well as prioritizing tasks.
Highlights
Excellent customer service
Great problem solver
Strong customer service skills
Independent decision making, negotiating and problem solving skills
Strong analytical skills and ability to multi-task
Work remotely with minimal supervision
Strong computer skills including Microsoft office.
Able to effectively communicate through written and oral communication. (Which includes E-Mail)
Education
National Education CenterDallas, TXExpected in 1988 ā āAssociate of Applied Science:Electronic Engineering Technology - GPA:
Studied analog and digital electronics, and programmable logic controllers.
Accomplishments
Assisted in trainingĀ newĀ total loss adjusters.
Received recognition for excellent customer service by exceeding job expectations while assisting several of our policy holders in veryĀ stressful situations.
ReceivedĀ most improved award for file handling
Experience
Thyssenkrupp Elevator Co - Elevator Apprentice City, STATE, 05/2008 - 03/2009
Transferred tools, parts, equipment, and supplies to and from work stations and other areas.
Disassembled broken or defective equipment to facilitate repair and reassembled equipment when repairs were completed.
Held or supplied tools, parts, equipment, and other supplies to fellow workers.
Adjusted, maintained, and repaired tools, equipment, and machines.
Prepared work stations for use by mechanics and repairers.
Otis Elevator Co - Elevator Apprentice City, STATE, 07/2007 - 05/2008
Assembled, installed, repaired, and maintained elevators, escalators, moving sidewalks, and dumbwaiters.
Used test lamps, ammeters, and voltmeters to measure current and voltages supplied to elevator equipment.
Read and interpreted blueprints to determine the layout of system components, frameworks, and foundations.
Attached guide shoes and rollers to minimize the lateral motion of cars as they traveled through the elevator shaft.
Participated in additional training to update my knowledge and maintain skills needed to perform assigned duties.
Bagby Elevator Co - Elevator Maintenance City, STATE, 03/2004 - 06/2007
Transferred tools, parts, equipment, and supplies to and from work stations and other areas.
Held or supplied tools, parts, equipment, and supplies for other workers.
Adjusted, maintained, and repaired tools, equipment, and machines.
Maintained an assigned route, where I performed service, routine maintenance, and repair on elevators, escalators, dumb waiters, and moving walks.
Adjusted, connected, or disconnected wiring, piping, tubing, and other parts, using hand and or power tools.
Bagby Elevator Co - Elevator Maintenance City, STATE, 03/2004 - 06/2007
Transferred tools, parts, equipment, and supplies to and from work stations and other areas.
Held or supplied tools, parts, equipment, and supplies for other workers.
Adjusted, maintained, and repaired tools, equipment, and machines.
Maintained an assigned route, where I performed service, routine maintenance, and repair on elevators, escalators, dumb waiters, and moving walks.
Adjusted, connected, or disconnected wiring, piping, tubing, and other parts, using hand and or power tools.
Bagby Elevator Co - Elevator Maintenance City, STATE, 03/2004 - 06/2007
Transferred tools, parts, equipment, and supplies to and from work stations and other areas.
Held or supplied tools, parts, equipment, and supplies for other workers.
Adjusted, maintained, and repaired tools, equipment, and machines.
Maintained an assigned route, where I performed service, routine maintenance, and repair on elevators, escalators, dumb waiters, and moving walks.
Adjusted, connected, or disconnected wiring, piping, tubing, and other parts, using hand and or power tools.
Bagby Elevator Co - Elevator Maintenance City, STATE, 03/2004 - 06/2007
Transferred tools, parts, equipment, and supplies to and from work stations and other areas.
Held or supplied tools, parts, equipment, and supplies for other workers.
Adjusted, maintained, and repaired tools, equipment, and machines.
Maintained an assigned route, where I performed service, routine maintenance, and repair on elevators, escalators, dumb waiters, and moving walks.
Adjusted, connected, or disconnected wiring, piping, tubing, and other parts, using hand and or power tools.
Skills
Analytical skills.
Excellent customer service skills.
Decision making and problem solving skills.
Great organizational skills.
Excellent time management and multi-tasking skills.
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