Top Doordash Delivery Employee resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Courteous, self motivated and dependable. I am accomplished in building lasting customer relationships and eager to learn new lasting skills. Deadline-focused at completing tasks presented while being Safety-focused. I am a seasoned individual with a strong work ethic.
Skills
Defensive driver training
Cargo handling
Route management
Excellent sense of direction
Perfect attendance record
Dependable and reliable
Responsible driver
Exceptional written and verbal communication skills
Local Delivery
Trip planning
Courteous and polite demeanor
Customer Service
Time management skills
Experience
12/2018 to CurrentTop DoorDash Delivery EmployeeShift Technologies, Inc. | Carson, CA,
Delivered rush merchandise on tight schedules to meet customer targets.
Exceeded productivity goals by 98% through effective routing and planning.
Communicated frequently with customers to relay route changes and delays impacting customer delivery timetables.
Notified customers of potential late deliveries, which resulted in 98% decrease in calls to company support line.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Resolved customer complaints and adjusted orders.
Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
Consulted with customers to gain feedback and address concerns with products or services.
Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Located and selected merchandise to verify against delivery sheet specifications.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 100%.
Changed tires and installed light bulbs, fuses and tire chains.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Avoided delivery delays by carefully planning best routes with GPS.
Handled merchandise in accordance with product handling standards.
Processed payments by accepting cash, checks and credit card payments.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Conducted vehicle inspections prior to and after every trip and performed minor repairs, including Jeep Compass to keep truck functional.
Coordinated with DoorDash, customer or Restaurant/Stores to get delivery route information and changes.
Operated delivery vehicles 7 days per week, averaging 420 miles on road and 100 customers served weekly.
Went 2 years operating motor vehicles without accident. (Never had an accident in 28 years.)
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
10/2011 to 01/2018Jessica Claire PhotographyShift Technologies, Inc. | Houston, TX,
Executed time management skills to obtain required shots plus more in allotted shoot-time.
Reviewed and assessed footage to check for quality assurance.
Worked across various project types, including Athletic, Senior, Professional, School Class, Modeling, Maternity, Engagement, New Born, Family Photoshoots.
Explored and recommended photographic technology and techniques.
Organized routine maintenance and repair of production equipment.
Oversaw technical decisions including lighting, composition and blocking to successfully meet project vision.
Captured unique and professional shots for High school dance teams and trips, and understand how to run Cannon DSLR Professional cameras and lenses.
Researched and implemented new technology, such as Adobe Photoshop, Lightroom and plug- ins and filters.
Set up shots and camera settings quickly and effectively.
Creatively shot projects using interesting angles.
Managed contracts, negotiated fees and monitored spending to remain within budget.
Edited all my own photos, and built and developed my own websites for customers to easily purchase their gallery of photos.
02/2009 to 01/2010Front Desk AssociateEcono Lodge Elko Nevada | City, STATE,
Managed guest check-in and check-out procedures, reservations and payments.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Greeted, registered and assigned guests to rooms.
Contacted customers and guests to confirm reservations.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
02/1991 to 01/1992Front Desk Associate Super 8 Hotels Downtown Denver | City, STATE,
Responded to inquiries and room requests made online, by phone or email.
Arranged special accommodations for guests to maintain optimal satisfaction.
Set guest and group reservations and processed check-ins and check-outs.
Managed customer complaints and rectified issues to complete satisfaction.
Greeted, registered and assigned guests to rooms.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Managed guest check-in and check-out procedures, reservations and payments.
Computed guest billings and posted charges to room accounts.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Answered phone calls and shared business information, resolve concerns and process new reservations.
Delivered friendly and knowledgeable support to current and prospective customers.
Education and Training
Expected in | International BusinessUniversity of Northern Colorado, Greeley, COGPA:
Expected in | International BusinessMetro State University, Denver, CO, GPA:
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