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Toll Collector Resume Example

Resume Score: 80%

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TOLL COLLECTOR
Professional Summary

Dedicated [Job Title] with [Number] years of experience collecting customer payments. Accurately take payments, calculate cash accurately, detect counterfeit bills and [Action]. Detailed and speedy when counting cash to balance cash drawer. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Multitasking proficiency
  • Time management
  • Basic accounting
  • Cash balancing
  • Payment collection
  • Product and service sales
  • Inventory and restocking
  • Interpersonal communication skills
  • Toll equipment operation
  • Cash register operations
  • Customer assistance
  • Payment processing
  • Customer service
Work History
Toll Collector, 04/2016 to Current
Company Name – City, State
  • Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Monitored toll lane activity and generated operational reports.
  • Communicated in English and Spanish to assist motorists and respond to inquiries concerning tolls, directions and routes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Verified over $[Amount] of cash and credit payments daily.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Overnight Stocker, 02/2016 to 04/2016
Company Name – City, State
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Used [Software] to record received, counted and stored stock items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
Pharmacy Cashier , 08/2010 to 05/2013
Company Name – City, State
  • Counted cash in register drawer at beginning and end of shift.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
  • Applied mandates of Health Insurance Portability and Accountability Act regulations and company policies complementing or supporting satisfaction of regulatory requirements.
  • Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Verified over $[Amount] of cash and credit payments daily.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
Education
High School Diploma: 06/2007
Del Valle High School - City, State
Certifications
  • First Aid/CPR Certified
  • ServSafe
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Resume Overview

School Attended

  • Del Valle High School

Job Titles Held:

  • Toll Collector
  • Overnight Stocker
  • Pharmacy Cashier

Degrees

  • High School Diploma : 06/2007

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