TLE Service Manager, 08/2014 to Current
Walmart – Anderson, IN
I currently oversee my technicians in the shop as well as my associates at the service desk. I make sure that all vehicles are being attended to and that all essential job functions are being carried out. I deal with all customer concerns as well as associate concerns as well. I manage 15 people and make sure all shifts are covered and job performance is met. I also plan and execute different ways and ideas to increase sales and service in my shop. Inventory control is also executed once a month to make sure the proper equipment is in stock and that on hands are correct for needs of business,
Support Manager, 07/2013 to 08/2014
Walmart – Anderson, IN
As a support manager I oversaw 50 plus associates. I designated associates to different areas of the store and assigned them tasks. I followed up with them to make sure that the tasks were being done. I came up with merchandizing plans for the layout of store to increase sales and customer flow. I planned the different products to sell on endcaps as well as in the main aisle of stores depending on season of year. I used different formats on computer to help plan the layout of merchandise.
Zone Manager, 07/2012 to 07/2013
Walmart – Anderson, IN
As a Zone Manager I oversaw the associates on the Grocery as well as Consumable areas of store. I made sure the tasks that were delegated were being done. I compared numbers of sales from present to previous years and determined where improvements were to be made. Through trial and error I was able to improve sales and the moral of my associates.
Department Manager, 07/2010 to 07/2012
Walmart – Indianapolis, IN
As a Department Manager I oversaw three consumable areas of the store. I made sure products were ordered and the shelves were full for the customers. I made sure that customers were being helped and taken care of. I controlled inventory by checking on hands daily along with paperwork to find out where money was being lost in these departments. Sales and profit went up in the time I spent in these areas.
Reclamations Processor, 07/2009 to 07/2010
Walmart – Noblesville, IN
In this position I managed and processed all the damaged, expired, recalled, and various products. I managed through a handheld computer and was able to process and dispose of products. I was also able to help with the donation program which made it possible to help families and people in need of food.
DSD, 10/2007 to 07/2009
Walmart – Noblesville, IN
In this position I was in charge of the backroom and all of the consumable vendors of the store. I checked in product and filed claims as needed. I made sure the flow of the backroom was clean and a workable area for all associates to move through. I maintained inventory by doing daily audits and verifying on hands. I was able to lower shrink in these areas in the time I was there. This led to more money for the company and a better morale of the store.
Dock Supervisor/Clerk, 06/2002 to 10/2007
Whole Foods – Austin, TX
I was in charge of loading and unloading trucks. I had to make sure that all trucks were loaded on time in order to get out on the road and deliver to the stores. I made sure temperatures on trucks were set correctly so the food was safe. I also worked in the office as a clerk to file all the paperwork of trucks and make sure all products were being pulled correctly.
