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Title Fit Specialist, Accounting Finance Event Assistant resume example with 7+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated, proactive, and personable Administrative Professional with outstanding problem-solving and multi-tasking skills, and is driven to exceed expectations. Operates effectively in fast-paced, high-pressure environments and is a self-motivated team player adept at cultivating and building lasting relationships across all levels. Has the proven ability to plan and manage multiple tasks or projects and meet strict deadlines while remaining efficient and organized. Demonstrates a friendly, positive attitude and is determined to deliver exceptional customer service and communication.

Skills
  • Customer Service & Communication Skills
  • Problem-Solving, Critical Thinking
  • Inventory & Data Management
  • Financial and Cash Flow Analyses
  • Decisive, Confident, Teamwork
  • Computer/Software Knowledge
  • Training/Coaching, Rapport
  • Quality Assurance and Compliance
  • Records Organization and Management
  • Sales Process, Negotiation Skills
  • Active Listening, Focus, and Follow-Through
  • DSM, CSM, POS, MS Office
  • Planning, Organizing, and Goal Setting
  • Title Examination, Analysis, and Completion
  • Report & Contract Preparation
  • Reliable, Trustworthy
  • Product Management and Pricing
Certifications
  • Commissioned Notary Public
  • Secretary of State of Texas
  • Expires May 2026
  • Notary ID 133778740
Experience
05/2020 to 06/2022 Title/FIT Specialist, Accounting/Finance/Event Assistant Cowboy Harley-Davidson | City, STATE,
  • Verified, analyzed, completed and processed all documents for the transfer of ownership with DMV; including daily data entry and management
  • Prepared and maintained status reports of all incoming units, working deals, funds in transit, and payoffs; confirmed correct fees, taxes, payoffs amounts, and cost on purchased units; entered vendor into DMS and cut checks
  • Reconciled, processed, and verified drops/daily cash out; prepared, processed, and transported deposit; documented actual deposit; processed change order
  • Stayed abreast on regulations for each state, current products, sales and promotions and courteously and thoroughly answered questions of prospects and staff; filed compliant paperwork (all states)
  • Assisted managers with completion of documents for lien holders/purchased units; verified clear status or payoff; administered paperwork
  • Assisted with month-end reports and reconciliation of accounts; filed, organized, located, retrieved and copied information in response to requests from staff; consolidated outdated files to inactive storage
  • Organized materials, cleaned facilities, locate/purchase/retrieve/setup supplies/equipment for events
  • Greeted prospects; gave focused and complete attention; determined wants/needs; suggested/demonstrated unit tailored to needs/wants; overcame objections; negotiated price; closed deal; relentless followup with old and new prospects to maintain rapport, ask for referrals, inform about events, and invite them back (phone/email)
  • Organized and cleaned units on showroom for a welcoming, customer-friendly environment
  • Posted on social media daily boosting brand, promotions, events, and self; posted pictures to spike interest/gain a lead, networked with friends; asked for referrals; constantly advertised with branded clothing
04/2016 to 07/2018 Company Owner / Remittance Agent JC Tag & Title (Mobile) | City, STATE,
  • Started company from scratch; established a plan and sourced funds; networked at auctions, gained 6 dealers-processed their deals/taxes with state
  • Maintained current title regulations knowledge for each state and processed compliant paperwork, communicated any changes to dealers; answered question and gave advice on title, registration and taxes when needed
  • Managed detailed records for production, inventory, income and expenses as well as copies of all completed work, payment received, item purchased
  • Prioritized, analyzed, completed and processed deals (10 - 100 weekly) with IL SOS and IL DOR at state office (400 mile round trip); maintained steady communication with the dealers about the status of their title, if not completed in first week
  • 10-100 deals per week, kept detailed records of all transactions and deals completed for billing and tax purposes, kept itemized receipts for all sale deals being processed and collected payments after the transfer was complete
  • Managed organizational budget and finances; reconciled accounts often to balance accounts; cut checks for individual deals to SOS and DOR
  • Established favorable relationships with vendors, dealers, and contractors, facilitating contract negotiations, better pricing, and quicker service
  • Used data entry to complete documents for transfers and data management to store the completed work, confidentiality and necessary records
  • Retrieved, documented, and distributed plates from SOS
09/2012 to 07/2018 Small Business Manager/Office Manager Gary's Auto Sales | City, STATE,
  • Point of contact for the owner; old fashioned business owner - no technology; all hand written, manually calculated, and filed in a cabinet; no advertising, business was all referrals and word of mouth; partially communicated in Spanish (75% cliental were hispanic and did not speak English
  • Interacted with customers and vendors with utmost professionalism to solve various problems; cultivated loyal customer base by providing excellent customer service
  • Revamped current system in place (accounts payable/receivable, tax liabilities, expenses); within a few months was able to uncover inconsistencies by the accountant (following year business received a return from IRS when previous years had to pay quarterly payments and still owed); organized business payment schedule, filing system for expenses, titles for active loans. titles for inactive/ lost units, and closing paperwork
  • Implemented/maintained protocols to facilitate smooth daily activities; monthly meetings with accountant drop of previous months records (accurate, organized, balanced) and pick up the month before records (month-end report)
  • Monitored payments from clients (450 accounts = 5 million on AR) and promptly tended to past due or delinquent accounts; managed repossessions (locate/ pickup/ report), bankruptcies, reoccurring bills, 6 rental properties (commercial / residential); administered payroll, sales taxes, employee taxes, permits/licenses, insurance, unemployment, fines, fees, and tickets
  • Interacted with customers and vendors with utmost professionalism to solve various problems; actively participated and listened to the conversation of what customer was looking for and needed; product knowledge for recommendations or questions
  • Managed cash intake with highest accuracy, processed deposit and transport to bank (25K - 125K weekly - CASH only no credit/debit liens in company name and kept on premises); managed company bank accounts and check book; attended auctions to locate, research, test drive units, as well as bid and purchase; transported units back to dealer. documented in police book
  • Obtained, analyzed, completed, and documented all titles and required documents; turned into licensing service for processing (Tag&Title); paid sales tax for each unit online with DOR; copied, document, filed
  • Interviewed, qualified, approved customers for in-house financing; contracted, explained, and closed sales contracts; gathered necessary signatures on proper documents; assigned and printed TRP
Education
Expected in 2022 BBA | Accounting And Finance Lamar University, Beaumont, TX, GPA:
Expected in 2010 | Nursing - Prerequisites Angelina College, Lufkin, TX, GPA:
Expected in 1999 High School Diploma | Woodville High School, Woodville, TX GPA:

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Resume Overview

School Attended

  • Lamar University
  • Angelina College
  • Woodville High School

Job Titles Held:

  • Title/FIT Specialist, Accounting/Finance/Event Assistant
  • Company Owner / Remittance Agent
  • Small Business Manager/Office Manager

Degrees

  • BBA
  • High School Diploma

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