Theatre Manager Resume Example Thomas Nelson Community College

THEATRE MANAGER

Summary

Seasoned in Customer Service with exemplary skills in current technology and MS Office. Engaging personality and service-driven background coupled with knowledge of Theatre Performance. Seeking opportunity to build success with exciting organization.

Skills

Schedule management
Cost analysis and savings
Employee development
Supervision and training
Sound judgment
Performance improvements
Goal setting
Customer service
MS Office

Planning and coordination
Communications
Supervision
Organization
Team management
Team building
Relationship development
Problem resolution

Experience

Thomas Nelson Community College | Hampton, VATheatre Manager01/2020 - Current

Talked with students needing extra attention and made plans to assist with problems.
Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
Established and enforced clear class objectives and requirements to promote consistent education for all students.
Used school and public library resources to provide extra educational opportunities for students.
Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
Used singing, dancing and musical instruments to enhance performances.
Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
Applied expertise in body movements, gestures and different forms of speech to engage audience members and drive engagement.
Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
Helped prepare stages, move props and break down stages to support smooth productions.

7-Eleven | Newport News, NVSales Associate09/2019 - 11/2020

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Demonstrated products to customers, discussed features and redirected objections to capture sales.

7-Eleven | Paterson, NJAssistant Store Manager03/2018 - 01/2019

Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
Partnered with Field Consultants to develop and implement merchandising plans to guarantee profitability on weekly basis.
Decreased costs by negotiating with vendors and suppliers for better prices.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Promoted and supported strong relationships with local community organizations in surrounding area.
Mentored team on effective upselling and cross-selling techniques.

7-Eleven | Little Ferry, NJSenior Sales Assistant04/2015 - 12/2017

Determined customer and personnel availability to set up delivery or repair appointments.
Reached out to customers after completed sales to assess product satisfaction and pursue upsell opportunities.
Met incoming customers, learned about personal desires, needs and budget, and provided information about available products and services.
Received and submitted cash, check and card payments for desired merchandise.
Set up sales and delivery contracts, finalized paperwork and issued receipts for purchases.
Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.

Education and Training

University of Phoenix | Tempe, AZAssociate of Science in Accounting And Business Management2016

Thomas Nelson Community College | Hampton, VASome College (No Degree) in Theatre

Major in Theatre Arts
Minor in Modern Asian Languages
Dean's List Honoree, Spring 2020
4.0 GPA
Honor Roll: Fall 2019, Spring2020

Resume Overview

Companies Worked For:

Thomas Nelson Community College
7-Eleven

School Attended

University of Phoenix
Thomas Nelson Community College

Job Titles Held:

Theatre Manager
Sales Associate
Assistant Store Manager
Senior Sales Assistant

Degrees

Associate of Science in Accounting And Business Management
Some College (No Degree) in Theatre

Theatre Manager Resume Example

Resume Score: 80%

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