Theater Usher resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Enthusiastic worker successful at managing security, maintenance and cleaning operations. Restores venues to neat and professional appearance in quick order. Industrious and energetic with skill in quickly completing diverse tasks,
Skills
Performance improvement
Hospitality service expertise
Ticket taking
Security awareness
Greeting and seating guests
Loss prevention training
POS inventory system operation
Customer Relations
Payment processing
Facility Maintenance
Analytical skills
Excellent work ethic
Teamwork
Troubleshooting
Basic math
Customer Service
Detail-oriented
Organization and Time management
Education
Nederland High SchoolNederland, TXExpected in 06/2018 ā āHigh School Diploma: - GPA:
Work History
Six Flags, Inc. - Theater Usher Darien Center, NY, 04/2019 - Current
Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
Sold admission, processed payments and issued tickets.
Directed ticket holders to seats and facility locations.
Reviewed tickets for authenticity and applicability to particular event.
Greeted customers with smile and provided friendly, knowledgeable service.
Greeted and collected tickets of patrons at Private events.
Provided information about current and future events at facility.
Assisted patrons with seating by giving directions and lighting paths.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Proved successful working within tight deadlines and fast-paced atmosphere.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Identified issues, analyzed information and provided solutions to problems.
Adhered to social distancing protocols and wore mask or face shield at all times.
Refused admittance to patrons on basis of theater and legal policies or for lack of ticket possession.
The Tides Inn - Bartender Irvington, VA, 08/2018 - 04/2019
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed new signature cocktails to support bar marketing brand and increase profits.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Set up glassware, liquor and other necessary supplies for special events.
Set up bar for operation, obtained cash bank and stocked service bar.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
Lexus Of Maplewood - Parts Specialist Maplewood, MN, 11/2017 - 03/2018
Bolstered sales and inventory management by effectively controlling daily parts program activities.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Tracked parts use and charged items to customer accounts for billing.
Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
Issued parts to technicians to complete customers' repairs.
Satisfied customers with fast, knowledgeable service for auto part product needs.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Clubcorp Club Operations, Inc. - Cashier Charlotte, NC, 04/2016 - 08/2018
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Checked completed orders for accuracy and bagged meals for easy carrying.
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones.
Provided customers with information on specials and discount deals.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Operated and sanitized kitchen and food preparation equipment.
Cooked batches of food according to standard recipes.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
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