Theater Associate resume example with 15+ years of experience
Working at the theater at the present time. Past jobs 20 years in health care. Worked in cafe my folks opened when I was in junior high. I had cooking experience through out my career. Working at the health care facility. Filling in for absent employees. I'm a jack of all trades. Being a manager, starting 2 facilities from the ground floor up for private investors. Those were located in Kansas and Nebraska. I have basic computer skills. Enjoy being a people pleaser. All of my jobs I have had the reward of getting to know my residents, customers and guests on a personal basis giving them the best service possible. I try to remember their names which really makes an impression. Enthusiastic with all my jobs eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of professionalism and training in many skills. Motivated to learn, grow and excel in any job.
Educating myself so I could excel was important. First high school on to business school. I have taken all kinds of classes for health care jobs that includes all aspects of business.
- Greeting and seating guests
- Security awareness
- Ticket taking
- Cleaning restrooms and lobby area
Food Service certificate active
Austintown, OH, 12/2016 - Current
- Reviewed tickets for authenticity and applicability to particular event.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Greeted and collected tickets of patrons for special events.
- Provided information about current and future events at facility.
- Refused admittance to patrons on basis of mandated policies or for lack of ticket possession.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained excellent attendance record, consistently arriving to work on time.
Los Altos, CA, 03/2016 - 10/2020
- Bussed and reset 11 tables per shift, working efficiently to keep dining room and work areas clean.
- Coordinated events throughout 3 banquet spaces, including weddings, reunions and corporate meetings.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Asked customers for feedback, solved problems, provided additional items and throughout meal.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Sandy, UT, 03/2013 - 12/2014
- Direct day-to-day administrative and operational functions for 9 -bed facility, providing guidance and leadership to over 6 employees for the facility.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Communicated with patients, ensuring that medical information was kept private.
- Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
City, STATE, 03/2003 - 01/2012
- Organized and facilitated 5 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
- Direct day-to-day administrative and operational functions for 26-bed facility, providing guidance and leadership to over 23 employees across more than 5 departments.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Communicated with patients, ensuring that medical information was kept private.
- Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Oversaw all financial transactions and management functions operating budget.
- Recruited, hired and trained all staff except for nursing, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
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Resume Overview
School Attended
- Creighton Community High School Sch
Job Titles Held:
- Theater Associate
- Hostess
- Assisted Living Director
- Assisted Living Director
Degrees
- High School Diploma
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