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The Home Depot Resume Example

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Jasmine
Sanchez Orellana
Professional Summary

Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor. Friendly Cashier offering more than 3 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Committed and hardworking cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Skills
  • Beverage preparation
  • Smoothie Making
  • Sandwich Preparation
  • Product Displays
  • Point of Sale Knowledge
  • Ordering Procedures
  • Menu Memorization
  • Food Preparation and Safety
  • Exceptional Customer Service
  • Coffee Machinery
  • Conflict Resolution
  • Cleaning
  • Table Setting Knowledge
  • Adaptive and Creative
  • Food Running
  • Excellent Memory
  • Fluent in Spanish
  • Customer assistance
  • Credit card processing
  • Payment collection
  • Cash register operations
  • Refunds and exchanges
  • POS Systems
  • Liquor Law Compliance
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Guest Services
  • Interactive Communication Skills
  • Cash Handling
  • Verbal and written communication
  • Customer engagement
  • Performance improvement
  • Telephone etiquette
  • Food running
Education
Terra Linda High SchoolCity06/2020High School Diploma
College of MarinCity, StateExpected in 06/2024Associate of Science: Biology
Work History
Company Name- The Home Depot
City, State06/2020 - Current
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for alcoholic/chemical purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Worked closely with coworkers to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Served needs of more than 40 customers in busy noisy environment.
Company Name- Crew Member
City, State02/2017 - 06/2020
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cooked batches of food according to standard recipes.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Collaborated with team members to complete orders.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Prepared and expedited food orders to support waitstaff and other team members.
Company Name- Cashier
City, State08/2019 - 01/2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with coworkers to solve problems and handle customer concerns.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Company Name- Barista
City, State06/2019 - 08/2019
  • Created over 100 drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication and knowledge abilities to resolve customer problems.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every 15 minutes.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Cultivated ability to recall customers' names and address each by name.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 50%.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prioritized drink requests while managing interruptions.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Set and achieved goals for professional development, including [Describe goals achieved].
  • Sanitized espresso machines and delicate equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained regular and consistent attendance and punctuality.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Prepared more than 25 batches of coffee per 30, monitoring levels to avoid empty machines during peak shop hours.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
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Resume Overview

School Attended

  • Terra Linda High School
  • College of Marin

Job Titles Held:

  • The Home Depot
  • Crew Member
  • Cashier
  • Barista

Degrees

  • High School Diploma
    Associate of Science : Biology

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