(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Results-driven Marketing and Sales Professional experienced in collecting, organizing and modeling data to enhance sales operations. Knowledgeable about macros, reporting and chart representations. Expert in CRM and Excel. Offering superior communication skills with ability to understand client needs. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 8 years of related experience.

  • Forecast tracking
  • Modeling understanding
  • Team management
  • Business operations
  • Operational improvement
  • MS Office
  • Team building
  • Computer networks
  • Computer troubleshooting
  • Software diagnosis
  • Software training
  • Information gathering
  • Statistic Analysis
  • Budgeting
  • Data Modeling
  • Trend forecasting
  • CRM and Salesforce proficiency
  • Proficiency in SAP
Sam Houston State University Huntsville, TX Expected in 12/2011 BBA : Marketing - GPA :
  • Preparing for Leadership
  • Project Management for Non-Project Managers
  • Introduction and Focus Results, Process and Relationships
  • The Power of Professional Presence
  • Zodiak: The Game of Business Finance & Strategy
  • Increasing Emotional Intelligence
  • Presentation Survival School
Work History
Anixter - Texas Marketing & Sales Representative
Shawnee, OK, 09/2012 - 07/2020
  • Increased market share by devising plans based on research findings and data.
  • Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
  • Gathered, organized and analyzed data, resolved discrepancies and modeled information.
  • Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
  • Developed and analyzed CRM, SAP, and Excel reports, helping leadership make key decisions and outperform operational targets.
  • Developed, reviewed, and managed marketing campaigns for the Natural Gas Multi-Family Advantage program and increased participation by 67%.
  • Led educational training seminars and product demonstrations.
  • Managed projects through effective budgeting, scheduling and complex problem-solving.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Exceeded established sales goals and increased client retention by 76%.
  • Drove team revenue totals by increasing incremental margin by 38%.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.

Sourcing Specialist Houston, TX

  • Developed, negotiated, and managed contracts totaling $250M with vendors.
  • Reduced Fleet O&M spending 13% by identifying unnecessary expenditures and implementing plans for reduction.
  • Improved the Houston metro vendor network by adding new contracts to reduce downtime of the Houston fleet.
  • Reduced material cost by $240K through identifying price discrepancies from contractor invoicing.
  • Maintained fully compliant and open operations wit thorough business and financial records. documentation for all purchases.
  • Worked with departments to find new and better items to fulfill diverse needs.
  • Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

Marketing Consultant Hot Springs, AR

  • Increased profits within Arkansas through the addition new customers per year or an increase of 5%.
  • Reduced customer attrition within Arkansas' south district of 145K customers.
  • Implemented new strategies with operations that improved customer interaction, growth, retention, and lead-time leading to improved customer satisfaction.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Tracked key sales and attrition metrics and developed spreadsheets and data models.
  • Identified appropriate marketing channels and target customers for campaigns
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Developed and implemented safety programs.
Firehouse Subs - Security Sales Representative
Bowie, MD, 04/2012 - 08/2012
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Generated and followed up on lead lists resulting from specific marketing campaigns.
  • Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Drove business development through proactive networking and relationship-building strengths.
Geek Squad - Counter Intelligence Agent
City, STATE, 10/2007 - 04/2012
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Supplied end-user assistance for various systems via remote and on-site support.
  • Wrote reports on computer statuses and maintenance jobs.
  • Isolated and mitigated damage to multi-system architectures following malware infections.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Trained customer employees and managers on machine use and maintenance.
  • Explained diagnostic findings to customers and outlined repair or service options.
O'Reilly Auto Parts - Assistant Manager
City, STATE, 08/2006 - 09/2007
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Coached team on effective upselling and cross-selling methods.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Onboarded new employees, including training, mentoring and new hire documentation.

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School Attended

  • Sam Houston State University

Job Titles Held:

  • Texas Marketing & Sales Representative
  • Security Sales Representative
  • Counter Intelligence Agent
  • Assistant Manager


  • BBA

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