Territory Manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Accomplished and results driven sales professional with strong technical background with varied industry experience
Extensive cyber security portfolio knowledge with passion for customer education and adpotion
Skills
Excellent communication and phone skills with strong sales and relationship building skills
Ability to work & deliver in high volume, fast paced environment
Has knowledge of commonly-used concepts, practices, and procedures within technology field
Ability to assess customer information, determine and address problem areas, formulate relevant solutions, and present the solution effectively
Excellent written and verbal communication skills
6+ years' experience in Sales with a proven track record of successful achievement against an individual quota
Experience in conducting recurrent channel & internal meetings (driving renewal closure, identifying and closing up-sell opportunities, service offerings, etc.)
Proven track record of closing business over the phone
Intermediate level of expertise using Salesforce, CPQ, Clari, Gainsight, MS Excel, and MS Word
Experience
Territory Manager, 02/2021 - Current Kloeckner Metals – Suwanee, GA,
Responsible to renew and upsell underselling products into existing install base of large region (Eastern US, Central US and Mid Atlantic)
85% achievement of Q1 21 quota in 2 months and 70% achievement of Q2 quota till date( end of May 21)
Increased revenue of underselling products by 30% in the Q2
Design, conduct demand generation activities like webinars, 1:1 demos
Continue developing post sales relationships with customers by regular check-in, follow ups and demos on upcoming features
Renewals Account Executive, 02/2020 - 02/2021 Novo Building Products – Seabrook, NH,
Part of the Enterprise team supporting Forcepoint’s top 30% customers, responsible for renewals, upsell/x-sell and customer success.
Brought in 100% on-time as well as early renewals in 7 months tenure Achieved 80% Upsell/X-Sell quota in 7 months tenure Effectively managed and reported accurate renewals and upsell pipeline which helped better visibility and forecasting to higher management
Point of contact for customer education, enhancement and escalation
Uncovered, managed and closed upsell/cross sell opportunities to grow footprint in install base resulting into 40% growth in 6 months
Drove cross functional collaboration to increase efficiency of processes, answer POC, resolve support issues resulted into quicker turnaround and better customer service.
Part of a specialized team built to acquire net new customers by improving internal prospecting methodologies, enablement, conducting strategies based on market feedback.
Created and executed growth development plans to acquire net new customers resulting in 60% pipeline growth by market analysis and partner collaboration
Grew and nurtured partners in the area by conducting collaborated events, training/ enablement for partners as well as internal sales teams Designed, managed, and executed campaigns targeted at bringing new customers (net new + partner customer)
Prioritized key Go-to-Market tactics and sales motions based on inputs from partner and internal stakeholders across sales, marketing and development team.
Executed successful product introductions by coordinating actions with marketing, partners and field sales teams.
Responsible to renew and upsell underselling products into existing install base
96% achievement of annual quota in 2017 in 7 months of tenure.
Increased revenue of underselling products by 40% in the first year by increased touch point activities
In 2018, increased lead pipeline by 70% resulting 41% increase in YoY revenue by increasing activities with partners in the area and reaching out to untapped customers
Educate end users, sales reps and assigned partners by conducting one on one training session, periodic regional workshops, QBRs.
Managed a territory of 28 US states (Central & Western); and Canada.
Developed post sales relationships with customers by regular check-in, follow ups and demos on upcoming features
Supported marketing efforts by providing product training / presentation in trade shows and marketing events
Got GSPANN a preferred vendor status by introducing efficient processes & value add services that resulted in monopoly in some business units.
Worked at strategic level on upcoming projects so the customer can manage their resources more efficiently resulting in cost effective delivery of the project for them.
Developed new engagement models based on individual project needs.
150% achievement of quota in 2015 and 2016; 130% achievement of annual quota in first 5 months 2017.
Developed Executive level relationships in all accounts and leveraged C-level contacts to broaden GSPANN footprint.
Developed previously underdeveloped relationships and developed new relationships in other departments thus expanding business around 30% every year.
Worked closely with engineering team in achieving accurate solutions for customers.
Parallel to working at client site, I also worked as a sales engineer to support the Sales team and help secure technical close.
Work involved understanding customer needs- from lead qualification to RFPs, translating business requirements into technical requirements, providing alternate solutions to the clients that are feasible to GSPANN as well as client.
I served as a liaison between the Sales team and Engineering team for technical sections in bids and proposals.
Automation Engineer, 03/2012 - 09/2014 GSPANN Technologies Inc. – City, STATE,
Interacted with development and product management teams on review and analysis of functional requirements, resolution of reported bugs and various technical issues.
Actively participated in culture change by implementing ATDD/ BDD methodology.
Development of test cases based on use cases for Java, JMS, services and solr.
Business Analyst Intern, 12/2011 - 02/2012 DCKAP Technology – City, STATE,
Was part of a business analyst group where I learned about offshore-onsite modeling, GAP analysis of business rules, business and system process flows.
Education and Training
Bachelors of Engineering: Computer Science, Expected in 2004 - MGM's College Of Engineering - Maharashtra, India, GPA:
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