Territory Manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Accomplished and results driven sales professional with strong technical background with varied industry experience
  • Extensive cyber security portfolio knowledge with passion for customer education and adpotion
  • Excellent communication and phone skills with strong sales and relationship building skills
  • Ability to work & deliver in high volume, fast paced environment
  • Has knowledge of commonly-used concepts, practices, and procedures within technology field
  • Ability to assess customer information, determine and address problem areas, formulate relevant solutions, and present the solution effectively
  • Excellent written and verbal communication skills
  • 6+ years' experience in Sales with a proven track record of successful achievement against an individual quota
  • Experience in conducting recurrent channel & internal meetings (driving renewal closure, identifying and closing up-sell opportunities, service offerings, etc.)
  • Proven track record of closing business over the phone
  • Intermediate level of expertise using Salesforce, CPQ, Clari, Gainsight, MS Excel, and MS Word
Territory Manager, 02/2021 - Current
Kloeckner Metals Suwanee, GA,
  • Responsible to renew and upsell underselling products into existing install base of large region (Eastern US, Central US and Mid Atlantic)
  • 85% achievement of Q1 21 quota in 2 months and 70% achievement of Q2 quota till date( end of May 21)
  • Increased revenue of underselling products by 30% in the Q2
  • Design, conduct demand generation activities like webinars, 1:1 demos
  • Continue developing post sales relationships with customers by regular check-in, follow ups and demos on upcoming features
Renewals Account Executive, 02/2020 - 02/2021
Novo Building Products Seabrook, NH,
  • Part of the Enterprise team supporting Forcepoint’s top 30% customers, responsible for renewals, upsell/x-sell and customer success.
  • Brought in 100% on-time as well as early renewals in 7 months tenure Achieved 80% Upsell/X-Sell quota in 7 months tenure Effectively managed and reported accurate renewals and upsell pipeline which helped better visibility and forecasting to higher management
  • Point of contact for customer education, enhancement and escalation
  • Uncovered, managed and closed upsell/cross sell opportunities to grow footprint in install base resulting into 40% growth in 6 months
  • Drove cross functional collaboration to increase efficiency of processes, answer POC, resolve support issues resulted into quicker turnaround and better customer service.
GoTo Market Specialist, 12/2018 - 12/2019
Instacart Clinton, NJ,
  • Part of a specialized team built to acquire net new customers by improving internal prospecting methodologies, enablement, conducting strategies based on market feedback.
  • Created and executed growth development plans to acquire net new customers resulting in 60% pipeline growth by market analysis and partner collaboration
  • Grew and nurtured partners in the area by conducting collaborated events, training/ enablement for partners as well as internal sales teams Designed, managed, and executed campaigns targeted at bringing new customers (net new + partner customer)
  • Prioritized key Go-to-Market tactics and sales motions based on inputs from partner and internal stakeholders across sales, marketing and development team.
  • Executed successful product introductions by coordinating actions with marketing, partners and field sales teams.
Territory Account Manager, 04/2017 - 11/2018
Granicus Hartford, CT,
  • Responsible to renew and upsell underselling products into existing install base
  • 96% achievement of annual quota in 2017 in 7 months of tenure.
  • Increased revenue of underselling products by 40% in the first year by increased touch point activities
  • In 2018, increased lead pipeline by 70% resulting 41% increase in YoY revenue by increasing activities with partners in the area and reaching out to untapped customers
  • Educate end users, sales reps and assigned partners by conducting one on one training session, periodic regional workshops, QBRs.
  • Managed a territory of 28 US states (Central & Western); and Canada.
  • Developed post sales relationships with customers by regular check-in, follow ups and demos on upcoming features
  • Supported marketing efforts by providing product training / presentation in trade shows and marketing events
Account Manager, 10/2014 - 03/2017
Glaxosmithkline Zebulon, NC,
  • Got GSPANN a preferred vendor status by introducing efficient processes & value add services that resulted in monopoly in some business units.
  • Worked at strategic level on upcoming projects so the customer can manage their resources more efficiently resulting in cost effective delivery of the project for them.
  • Developed new engagement models based on individual project needs.
  • 150% achievement of quota in 2015 and 2016; 130% achievement of annual quota in first 5 months 2017.
  • Developed Executive level relationships in all accounts and leveraged C-level contacts to broaden GSPANN footprint.
  • Developed previously underdeveloped relationships and developed new relationships in other departments thus expanding business around 30% every year.
  • Worked closely with engineering team in achieving accurate solutions for customers.
Sales Engineer, 12/2012 - 09/2014
Bombardier Teterboro, NJ,
  • Parallel to working at client site, I also worked as a sales engineer to support the Sales team and help secure technical close.
  • Work involved understanding customer needs- from lead qualification to RFPs, translating business requirements into technical requirements, providing alternate solutions to the clients that are feasible to GSPANN as well as client.
  • I served as a liaison between the Sales team and Engineering team for technical sections in bids and proposals.
Automation Engineer, 03/2012 - 09/2014
GSPANN Technologies Inc. City, STATE,
  • Interacted with development and product management teams on review and analysis of functional requirements, resolution of reported bugs and various technical issues.
  • Actively participated in culture change by implementing ATDD/ BDD methodology.
  • Development of test cases based on use cases for Java, JMS, services and solr.
Business Analyst Intern, 12/2011 - 02/2012
DCKAP Technology City, STATE,
  • Was part of a business analyst group where I learned about offshore-onsite modeling, GAP analysis of business rules, business and system process flows.
Education and Training
Bachelors of Engineering: Computer Science, Expected in 2004
MGM's College Of Engineering - Maharashtra, India,

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Resume Overview

School Attended

  • MGM's College Of Engineering

Job Titles Held:

  • Territory Manager
  • Renewals Account Executive
  • GoTo Market Specialist
  • Territory Account Manager
  • Account Manager
  • Sales Engineer
  • Automation Engineer
  • Business Analyst Intern


  • Bachelors of Engineering

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