Territory Manager Resume Example
Talented skilled labor-man with team leadership, planning and organizational skills built during a successful career. Capable of training employees to independently handle daily functions and meet customer and company needs. Has a results-driven approach. Offering 10+ years of automotive experience. Proven to consistently meet productivity, business and customer service being the number one priority. Skillfully work with all employees to enhance performance and improve day-to-day processes. Well thought out in resolving internal and customer issues to maximize satisfaction, as well as production. Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Forward-thinking Manager with 10+ years of management experience in production based environments. Always open minded to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of customers. Great attitude day in and day out. Extremely hard working individual focused on finding permanency with a company focused on providing such for the right applicant.
- Starting Rate - $15 per hour / Ending Rate - $70,000 annually
- Achieved 200% overall growth in territory from 2015 to 2020 by opening and growing 3 high profile dealership accounts.
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving overall quality of service throughout employment.
- Adhered to all state and federal regulations covering industry activities specified in regards to outdoor use of hazardous chemicals in a mobile repair setting.
- Successfully implemented new procedures and sales tactics increasing overall annual sales. Both in commercial, and retail based sales.
- Established successful account relationships with General Managers and Used Car managers, and Service Managers by building rapport and maintaining consistent communication.
- Trained at least 6 employees to use and maintain equipment safely and according to manufacturers recommended specs.
- Distributed ordered supplies to technicians to complete repairs.
- Communicated operational issues and changes to the owner on a daily basis.
- Maintained positive relationships with all customers.
- Operated wide variety of equipment including power saws, sanders, grinders, wheel straightening machines, paint guns, and basic hand tools.
- Filled chipped, cracked and broken bumpers with adhesives and filling materials to correct surface imperfections.
- Selected proper amount and type of thinners and activator to be used for each specific job.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Valued for being extremely detail oriented.
- Starting Rate - $15 per hour / Ending Rate - $15 per hour
- Operated power washer, vacuums and other equipment to meet the service needs of each individual vehicle.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used various cleaning agents, and abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Applied wax to vehicle exteriors and hand buffed to brilliant shine.
- At this company the owner himself was the only person he preferred to cut, and polish the exterior of the cars brought in to be serviced . this was not due to the lack of experience. That was just how he operated.
- I left this company to seek further gainful employment. I gave my two weeks notice, and moved on.
- Starting Rate - $15 per hour / Ending Rate - $20 per hour
- Analyzed all surfaces closely for imperfections prior to detail jobs across various models of vehicles and then performed complete interior and exterior reconditioning.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Maintained adequate stock of hand tools and equipment to complete projects.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to vehicles.
- Boosted team productivity and efficiency by providing fair production based incentives to employees for stellar performance.
- Produced detailed and relevant reports for use in making business decisions.
- Coached employees on how to diagnose work needed appropriately, and provide fair estimates for customers in a way to make the customer comfortable going forward with the service.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Updated quality control standards, methods and procedures to provide a better quality of service to the customer.
- Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- I left this company when the original owner sold the business. I gave my two weeks noticed, and moved on.
- Recipient of Universal Technical Institute Auto Body Scholarship in Houston Texas.
- I did vocational study at Folcroft Vo-Tech under the guidance of Martin Stamper.
- I was 1 of 2 top ranked students in my class.
- Experienced in TIG/MIG welding, plasma cutting, acetylene torches, and other various pieces of equipment.
- Worked extensively with body filler, fiberglass, and paint mixing materials.
- Automotive detailing
- Fabric treatment
- Onsite and remote wheel/bumper repair
- Relationship building
- Safety standards and protocols
- Telephone etiquette
- Inventory control
- Hand/power tools
- Troubleshooting expert
- Technical school training
- Effective at multi-tasking
- Supervisory experience
- Strong mechanical aptitude
- Dependable and reliable
- Strong written and verbal communication skills
- Project foreman
- Strong initiative
- Strong team player
- Valid PA drivers license
- Good judgment
- Strong mechanical skills
- MIG experience
- General math skills
- Works well independently, or in a group setting
- Preventive maintenance
- Power buffers
- Body refinishing
- Surface finishing
- Business development
- Strategic planning
- Sales and marketing
- Staff management
- Operational improvement
- Estimates preparation
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Resume Overview
School Attended
- DCTI
- Upper Darby Senior High School
Job Titles Held:
- Territory Manager
- Car Detailer
- Manager
Degrees
- Certification , Auto Body Repair 2005
High School Diploma , 2005
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