Customer-oriented, strategic-thinking material handling professional offering 20 years of experience in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and building a team approach to help keep a customer in good standing. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
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- Develop and grow accounts with locations local as well as across the United States
- Developing strategic plans and working as a team to ensure market position of assigned accounts within a Seven county territory
- Manage the development and activity of assigned territory and accounts
- Develop and make sales presentations to ensure adequate sales and service
- Responsible for effective communications involving pre and post sales issues
- Establish and build customer relationships providing a positive image of the company while at the same time building trust
- Work closely with sales and marketing management to study and develop sales and marketing strategies to support selling to all customers within assigned territory
- Provide detail quoting to customers and accurate order write-ups to inside coordinators
- Established a team based approach with customer service rep to provide customers the best experience possible
- Work with vendors on pricing for industrial product sales
- Provide customer solutions to painful and tough situations within the application
- Sales reporting on weekly call sheets and CRM (Salesforce)
- Mentoring of multiple junior sales employees
- Assisted clients by assessing individual needs and suggesting appropriate product solutions
- Leveraged direct and organic strategies to penetrate new business areas and grow accounts.
- Developing strategic plans and work with the local management to ensure market position of assigned accounts within a Twelve county territory
- Manage the development and activity of assigned territory and accounts
- Call on current and target accounts, develop and make sales presentations and ensure adequate sales and service
- Responsible for effective communications on both pre and post sales
- Establish and build customer relationships providing a positive image of the company while at the same time selling myself
- Work closely with sales and marketing management to study and develop sales and marketing strategies to support selling to all customers within assigned territory
- Spec out proper equipment within specific customer applications
- Provide detail quoting to customers and accurate order write-ups to inside coordinators
- Mentorship of multiple junior sales people
- Working with vendors on pricing for industrial product sales
- Provide customer solutions to painful and tough situations within the application
- Sales reporting on weekly call sheets
(Rental)
- Facilitating rental transactions and coordination of the delivery/pickup
- Grow rental utilization, revenue, and profitability
- Work closely with sales team as well as management in the identification of needed equipment for the inventory
- Accurate and on-time billing and on-time reporting
- Provide yearly budget and cost analysis data for upper managers
- Control 5+Million dollars in rental inventory while keeping a good balance of 30 in-house demo forklifts
(Used)
- Creating a good balance of used and reconditioned inventory
- Purchasing used equipment from customers/wholesalers and/or auctions throughout the US
- Marketing opportunities and outlets for all used equipment, working with advertising vendors to update listings for publication in print ads, and maintaining a library archive of used equipment online
- Creating the refurbished process on used equipment with the factory store and helped implement at other factory stores
- Trade-in appraisals on all used forklifts while working with branches to obtain listing information and photos on trade-ins and auction purchases
- Created contests to generate additional sales activities
- Communicating trade values to the sales team as prices increase or decrease on certain models of equipment
- Provided managers with market changes occurring within the used equipment market place and sales for used equipment monthly
- Worked closely with the shop on reconditioning/rebuilds while identifying/ purchase forklifts which can be refurbished
3 Million Dollar Sales Club (Top 2%): (2008, 2019)
2 Million Dollar Sales Club (Top 5%): (2014, 2016, 2017, 2018, 2020)
1 Million Dollar Forklift Sales Club (Top 10%): (2006, 2007, 2009, 2010, 2012, 2013, 2015)
Highest Gross Profit Amongst Dealers (Southeast Region): (2016, 2018)
Salesman of the Year (President's award): (2008, 2009, 2010)
Toyota Forklift Sales Society Award: (2014, 2016, 2017, 2018, 2019, 2020)
Rookie of the Year (Sales-United States): (2006)
Top Other Equipment Sales: (2019)
Top Sales for Industrial Material Handling: (2008, 2010, 2015, 2016, 2019, 2020)
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Resume Overview
School Attended
- Slippery Rock University Of Pennsylvania
Job Titles Held:
- Territory Manager
- Territory Manager
- Rental/ Used Equipment Manager
Degrees
- Bachelor of Science
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