Terminal Manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Safety-focused Terminal Manager with 9 years of experience. Successful at setting and meeting long-term goals through day-to-day improvements. Dedicated to hiring and training efficient employees for excellent customer service and productivity.

  • Regulatory compliance
  • Truck and Lift repairs
  • Safe transportation
  • Leadership
  • Planning
  • Team supervision
Education and Training
H.L. Bourgeois Gray, LA, Expected in 05/1990 High School Diploma : - GPA :
Terrebonne Vocational High School Houma, LA, Expected in 05/1990 High School Diploma : - GPA :
Citgo - Terminal Manager
Rocky Hill, CT, 01/2015 - Current
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Facilitated dispatch support to manage emergencies while supporting operational efficiency.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to pick up, [Location] and delivery location to affect maximum efficiency and savings on deliveries.
  • Performed functions with required repeated bending, standing and reaching.
  • Lifted materials weighing up to 100 pounds when necessary.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Supervised worker efficiency and rectified issues with performance.
  • Supervised, hired, trained, evaluated and motivated team of owner/operators and managed day-to-day activities of department.
  • Conducted load out research to identify solutions to issues such as oversize loads and permits.
  • Developed strategies to maximize production and reduce costs.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Dispatched drivers and tracked on-time deliveries.
  • Reviewed e-logs and Keep Trucking system data to identify service hours violations, driver speed issues and fleet safety performance problems.
  • Used EFS database to maintain and oversee company fuel and mobile communications programs.
Fort Transfer - Owner/Operator Truck Driver
Cape Girardeau, MO, 04/2013 - Current
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
  • Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Delivered customer orders to homes and places of business within established time frames.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Logged all pertinent shift information, including driving hours and fuel usage data on time to keep reports current.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Dryfus Cortney Lowery - Level III Rigging Inspector/Shop Foreman
City, STATE, 08/2010 - 04/2013
  • Coordinated materials for shop needs and field operations at work sites.
  • Trained, coached and supported staff members to maximize productivity.
  • Directed all documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Scheduled maintenance and directed repairs on shop machinery and tools.
  • Managed team of 6 personnel focused in the shop and the field.
  • Trained, developed and counseled employees to develop high performing team.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Improved processes by identifying slow-downs and collaborating with sales to resolve.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Terrebonne Parish Sheriff Office - Narcotics Agent
City, STATE, 07/1997 - 08/2010
  • Researched and reviewed case files and gathered information to solve crimes.
  • Sustained safety protocol and monitored proper, cost-effective and safe handling usage of equipment, weapons and materials.
  • Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Conducted multi-jurisdictional investigations to identify and dismantle international drug cartels.
  • Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
  • Documented details of investigations, including expenses incurred and hours spent, to complete assignment billing.
  • Created process to capture, integrate and maintain data supporting field information applications.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Testified under oath in administrative hearings and criminal court cases.
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
  • Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • H.L. Bourgeois
  • Terrebonne Vocational High School

Job Titles Held:

  • Terminal Manager
  • Owner/Operator Truck Driver
  • Level III Rigging Inspector/Shop Foreman
  • Narcotics Agent


  • High School Diploma
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: