LiveCareer-Resume

Terminal Manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Safety-focused Terminal Manager with 9 years of experience. Successful at setting and meeting long-term goals through day-to-day improvements. Dedicated to hiring and training efficient employees for excellent customer service and productivity.

Skills
  • Regulatory compliance
  • Truck and Lift repairs
  • Safe transportation
  • Leadership
  • Planning
  • Team supervision
Education and Training
H.L. Bourgeois Gray, LA, Expected in 05/1990 High School Diploma : - GPA :
Terrebonne Vocational High School Houma, LA, Expected in 05/1990 High School Diploma : - GPA :
Experience
Citgo - Terminal Manager
Rocky Hill, CT, 01/2015 - Current
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Facilitated dispatch support to manage emergencies while supporting operational efficiency.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Collaborated with regional dispatch centers to coordinate dispatch of company transport drivers and common carriers to pick up, [Location] and delivery location to affect maximum efficiency and savings on deliveries.
  • Performed functions with required repeated bending, standing and reaching.
  • Lifted materials weighing up to 100 pounds when necessary.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Supervised worker efficiency and rectified issues with performance.
  • Supervised, hired, trained, evaluated and motivated team of owner/operators and managed day-to-day activities of department.
  • Conducted load out research to identify solutions to issues such as oversize loads and permits.
  • Developed strategies to maximize production and reduce costs.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Dispatched drivers and tracked on-time deliveries.
  • Reviewed e-logs and Keep Trucking system data to identify service hours violations, driver speed issues and fleet safety performance problems.
  • Used EFS database to maintain and oversee company fuel and mobile communications programs.
Fort Transfer - Owner/Operator Truck Driver
Cape Girardeau, MO, 04/2013 - Current
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
  • Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
  • Delivered customer orders to homes and places of business within established time frames.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Logged all pertinent shift information, including driving hours and fuel usage data on time to keep reports current.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Dryfus Cortney Lowery - Level III Rigging Inspector/Shop Foreman
City, STATE, 08/2010 - 04/2013
  • Coordinated materials for shop needs and field operations at work sites.
  • Trained, coached and supported staff members to maximize productivity.
  • Directed all documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
  • Trained and mentored employees in procedures and performance improvement strategies.
  • Focused on safety and efficiency when using tools, equipment and gauges.
  • Scheduled maintenance and directed repairs on shop machinery and tools.
  • Managed team of 6 personnel focused in the shop and the field.
  • Trained, developed and counseled employees to develop high performing team.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Improved processes by identifying slow-downs and collaborating with sales to resolve.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Terrebonne Parish Sheriff Office - Narcotics Agent
City, STATE, 07/1997 - 08/2010
  • Researched and reviewed case files and gathered information to solve crimes.
  • Sustained safety protocol and monitored proper, cost-effective and safe handling usage of equipment, weapons and materials.
  • Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Conducted multi-jurisdictional investigations to identify and dismantle international drug cartels.
  • Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
  • Documented details of investigations, including expenses incurred and hours spent, to complete assignment billing.
  • Created process to capture, integrate and maintain data supporting field information applications.
  • Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Testified under oath in administrative hearings and criminal court cases.
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
  • Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.

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Resume Overview

School Attended

  • H.L. Bourgeois
  • Terrebonne Vocational High School

Job Titles Held:

  • Terminal Manager
  • Owner/Operator Truck Driver
  • Level III Rigging Inspector/Shop Foreman
  • Narcotics Agent

Degrees

  • High School Diploma
  • High School Diploma

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