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Terminal Manager Resume Example

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TERMINAL MANAGER
Summary

Quality-orientated Healthcare Administrator major currently attending University of Houston, Clear Lake with 3+ years of work experience. Aiming to leverage proven knowledge of distribution management, administrating, customer service skills to successfully fill the role at your company. Frequently praised as hard-working by my peers, and reliable upon to help your company achieve it's goals.

Skills
  • Leadership
  • Staff development and oversight
  • Planning and coordination
  • Administrative support
  • MS Office
  • Customer service
  • Supervision and training
  • Schedule management
  • Performance improvements
  • Team management
Experience
04/2020 - CurrentFrontier Logistics, LPLa Porte, TX
Terminal Manager
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Managed inventories to avoid stock-outs and demurrage.
  • Facilitated dispatch support to manage emergencies while supporting operational efficiency.
  • Supervised, hired, trained, evaluated and motivated team of warehouse employees and managed day-to-day activities of department.
  • Directed day-to-day warehouse activities and set long-term goals.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
  • Supervised worker efficiency and rectified issues with performance.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed strategies to maximize production and reduce costs.
10/2018 - 05/2019Abercrombie & FitchFriendswood, TX
Key Holder
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Compiled weekly monetary reports and records for store managers.
  • Partnered with store leadership team to learn and understand all management processes and reports.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
  • Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes.
  • Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
  • Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
  • Monitored customer traffic to determine appropriate staffing and create engaging customer-centric selling and service environment.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
06/2017 - 10/2017Pho Banh Mi & Bistro Dickinson, TX
Waiter
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
06/2016 - 02/2017Marine CorpsCamp Pendleton South, CA
Security Forces Rifle Man
  • Provided oversight, guidance and assistance to commanders with industrial security programs.
  • Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Detected and reported unauthorized personnel and activities.
  • Applied successful weapons tactics by overseeing fire operations and defense weapons.
  • Worked closely with team to capture high-value enemy individuals.
  • Planned and oversaw construction, demolition and logistical operations.
  • Read and interpreted maps, drawings and photos to plan and implement projects.
  • Carried out extractions and insertions by sea, air or land to achieve objectives of covert, special operations and warfare missions.
  • Conducted operations using various light and heavy infantry weapons and tactics.
Education and Training
Pasadena, TX
Some College (No Degree) in Health Care San Jacinto College District
Expected in 05/2023Houston, TX
Bachelor of Science in Health Care University of Houston - Clear Lake
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Resume Overview

Companies Worked For:

  • Frontier Logistics, LP
  • Abercrombie & Fitch
  • Pho Banh Mi & Bistro
  • Marine Corps

School Attended

  • San Jacinto College District
  • University of Houston - Clear Lake

Job Titles Held:

  • Terminal Manager
  • Key Holder
  • Waiter
  • Security Forces Rifle Man

Degrees

  • Some College (No Degree) in Health Care
    Bachelor of Science in Health Care

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