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Terminal Manager Resume Example

Resume Score: 80%

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TERMINAL MANAGER
Summary

Skilled Logistics Specialist with a strong attention to detail and a methodical approach to maintaining the flow of goods into and out of the warehouse. Proficient in coordinating incoming and outgoing shipments. Proactive and hardworking leader looking for a dynamic position

Skills
  • Dispatch of drivers
  • Safety processes and procedures
  • Critical decision-making
  • Industry-specific software
  • Logistics management
  • Route planning
  • Transportation management
  • Customer service
  • Time management
  • Fleet operations
  • Employee management
  • FMCSA, EPA, and OSHA regulations compliance
  • Excel expert
  • Team supervision
Experience
Terminal Manager | 10/2017 to 01/2020
Tmexpress - Irving, TX
  • Reviewed e-logs and +system data to identify service hours violations, driver speed issues and fleet safety performance problems.
  • Supervised worker efficiency and rectified issues with performance.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Dispatched drivers and tracked on-time deliveries.
  • Hired and trained new employees on warehouse safety and company policies.
  • Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
  • Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were in compliance with all applicable regulations and internal policies.
  • Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Assisted in loading and unloading merchandise from delivery trucks in a safe and efficient manner.
Lead Dispatcher | 11/2015 to 10/2017
Superior Petroleum - Crown Point, IN
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Kept systems working efficiently to meet daily oil, water and gas production levels.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Reviewed 15 routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
  • Supervised driver dispatching, route planning and vehicle tracking for over 15 drivers.
  • Trained over 15 employees on accurate triaging and dispatching procedures while personally handling daily calls.
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
  • Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
  • Accurately and efficiently responded to over 15 daily requests.
Logistics Specialist | 05/1999 to 09/2015
B.W.T Trucking - Saginaw, TX
  • Teamed with freight forwarder to verify vendor booked correct time for shipments and vendors to receive updates on delayed or early bookings.
  • Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
  • Supervised driver dispatching, route planning and vehicle tracking for over 22 drivers.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Case Manager | 09/2008 to 08/2015
Clc - Keene , TX
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Coordinated resources from diverse providers for intervention plans.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Created the work schedule one month in advance, making sure all shifts had adequate coverage.
  • Approved activities that were compliant with the facility's policies, adhered to the budget and offered educational value.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Produced and updated organizational records and reports, including organizing budgets and documentation.
  • Advocated for placement of patients into community-based treatment settings
  • Ensured each member of staff received development opportunities by implementing workshops, seminars and regular training.
  • Consulted with local government representatives to understand community needs and strategize response plans
Education and Training
Godley High School - Godley, TX
High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Tmexpress
  • Superior Petroleum
  • B.W.T Trucking
  • Clc

School Attended

  • Godley High School

Job Titles Held:

  • Terminal Manager
  • Lead Dispatcher
  • Logistics Specialist
  • Case Manager

Degrees

  • High School Diploma

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