Terminal Manager Resume Example Tmexpress

TERMINAL MANAGER

Summary

Skilled Logistics Specialist with a strong attention to detail and a methodical approach to maintaining the flow of goods into and out of the warehouse. Proficient in coordinating incoming and outgoing shipments. Proactive and hardworking leader looking for a dynamic position

Skills

Dispatch of drivers
Safety processes and procedures
Critical decision-making
Industry-specific software
Logistics management
Route planning
Transportation management

Customer service
Time management
Fleet operations
Employee management
FMCSA, EPA, and OSHA regulations compliance
Excel expert
Team supervision

Experience

Terminal Manager | 10/2017 to 01/2020
Tmexpress - Irving, TX

Reviewed e-logs and +system data to identify service hours violations, driver speed issues and fleet safety performance problems.
Supervised worker efficiency and rectified issues with performance.
Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
Dispatched drivers and tracked on-time deliveries.
Hired and trained new employees on warehouse safety and company policies.
Set routes for optimal deliveries, coordinated driver and staff schedules and assigned out specific tasks.
Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were in compliance with all applicable regulations and internal policies.
Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
Retrieved stored items and traced lost shipments, when necessary.
Directed and participated in cargo loading and unloading to ensure completeness of load and even distribution of weight.
Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
Assisted in loading and unloading merchandise from delivery trucks in a safe and efficient manner.

Lead Dispatcher | 11/2015 to 10/2017
Superior Petroleum - Crown Point, IN

Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
Kept systems working efficiently to meet daily oil, water and gas production levels.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Reviewed 15 routes and daily traffic and weather conditions and adjusted plans to meet daily requirements.
Supervised driver dispatching, route planning and vehicle tracking for over 15 drivers.
Trained over 15 employees on accurate triaging and dispatching procedures while personally handling daily calls.
Kept track of driver hours and miles to achieve maximum productivity in given hours.
Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements.
Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
Accurately and efficiently responded to over 15 daily requests.

Logistics Specialist | 05/1999 to 09/2015
B.W.T Trucking - Saginaw, TX

Teamed with freight forwarder to verify vendor booked correct time for shipments and vendors to receive updates on delayed or early bookings.
Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
Supervised driver dispatching, route planning and vehicle tracking for over 22 drivers.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.

Case Manager | 09/2008 to 08/2015
Clc - Keene , TX

Developed appropriate care plans for at-risk individuals and high-risk families.
Collaborated with various healthcare providers to facilitate delivery of services.
Coordinated resources from diverse providers for intervention plans.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Created the work schedule one month in advance, making sure all shifts had adequate coverage.
Approved activities that were compliant with the facility's policies, adhered to the budget and offered educational value.
Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
Produced and updated organizational records and reports, including organizing budgets and documentation.
Advocated for placement of patients into community-based treatment settings
Ensured each member of staff received development opportunities by implementing workshops, seminars and regular training.
Consulted with local government representatives to understand community needs and strategize response plans

Education and Training

Godley High School - Godley, TX

High School Diploma

Resume Overview

Companies Worked For:

Tmexpress
Superior Petroleum
B.W.T Trucking
Clc

School Attended

Godley High School

Job Titles Held:

Terminal Manager
Lead Dispatcher
Logistics Specialist
Case Manager

Degrees

High School Diploma

Terminal Manager Resume Example

Resume Score: 80%

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