terminal clerk iii resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Proficient Transportation Specialist adept at overseeing daily transportations with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth.

  • Billing and Invoicing
  • Strategic Planner
  • Coordinating Transportation
  • Tracking Inventory Levels and Orders
  • Resolving Problems
  • Documentation Skills
  • Verbal and Written Communication
  • Problem-Solving
  • Customer Needs Assessment
  • Global Order Fulfillment
  • Shipment Consolidations Planning
  • Microsoft Office
  • AS400 and Sales Force
  • Operations Oversight
Terminal Clerk III, 05/2019 to Current
Estes Express Lines, Inc.San Bernardino, CA,
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Communicated with customers and employees to answer questions or explain information.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Contacted customers regarding account updates and potential problems.
  • Worked with carrier representatives to handle shipping and delivery needs.
Realtor, 07/2015 to 04/2019
Windermere Real EstateEphrata, WA,
  • Maintained current and accurate CRM database of prospective customers.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Serviced daily flow of leads to quickly identify and capitalize on sales opportunities.
  • Managed real estate transactions from initiation to closing.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
Business Owner, 01/2006 to 09/2014
Kaiser Transportation IncCity, STATE,
  • Managed preparation, loading and securing of LTL and TL deliveries.
  • Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
  • Assign and dispatch drivers on loads.
  • Coordinated product shipments from point of origin to destination.
  • Planned travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, standards and guidelines.
  • Coordinated operations of licensed drivers and trucks with focus on ensuring quality and timely delivery of products.
  • Researched and recommended cost-effective transportation methods and conducted regular safety audits on equipment.
  • Relayed delays and early arrivals to planning team and CEO.
  • Managed shipment coordination for products beginning in country of origin and ending at final destination.
  • Minimized empty miles and maximized driver service hours by implementing backhaul solutions.
Education and Training
: Logistics And Materials Management, Expected in to Anne Arundel Community College - Arnold, MD
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • DHL International Sales Training - 2006
  • American Freightways Operational Supervisor Training - 1999

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Resume Overview

School Attended

  • Anne Arundel Community College

Job Titles Held:

  • Terminal Clerk III
  • Realtor
  • Business Owner


  • Some College (No Degree)

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