Management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
Exceptional interpersonal communication
Human resources management
Recruitment and talent development
Budgeting and finance
Vendor sourcing and negotiations
Tenant CoordinatorMar 2009 - Aug 2013 Cushman & Wakefield 1615 L Street, NW Suite 150, Washington, DC Provided direct support to General and Property Managers, supervised building staff and contract service employees, developed and maintained productive relations with vendors and tenants, analyzed and evaluated monthly financial statements, assisted in developing annual operating budgets and forecasts, prepared construction project specifications, solicited bids, approved subcontractors for building services, maintained excellent communication channels with building owners and off-site associates, database management, inventory control, general administration duties, and event coordinator.
Administrative ManagerSep 2005 - Oct 2008 Medstar Research Institute6525 Belcrest Road, Suite 700, Hyattsville, MD Created budget for transplant testing lab, perform cost analysis for Medicare billing, negotiated service contracts, conducted staff training, post receipts to appropriate general ledger accounts, developed departmental goals, objectives, and standards of performance; created administrative policies and procedures.
Front Office ManagerOct 2001 - Aug 2005 Hilton New Orleans Riverside2 Poydras Street, New Orleans, LA 70130 Supervised 20 front desk agents, assisted with development of department objectives, work schedules, budgets, and polices; trained new team members, posted charges to guest accounts.
Group Sales AgentOct 1997 - Oct 2001 Delta Queen Steamboat Company1380 Port of New Orleans, New Orleans, LA 70130 Managed high volume of inbound and outbound calls, addressed and resolved customers complaints, gathered and verified all customer information, processed payments, successfully created travel groups, generated above average monthly sales.
MBA: Business Administration2012 University of Maryland University CollegeAdelphi, MD
Bachelor of Science: Organizational Management2010 University of PhoenixPhoenix, AZ