Resourceful Logistics Specialist with 11 years experience in warehouse and inventory management. Specializes in increasing efficiency and accuracy in shipping and receiving operations.
Manage team of 30+ associates. Oversee hiring and training of twenty employees each quarter. Follow proper selection procedures as established by the company. Forecast manpower requirements based on daily workload and company targets. Transport goods from racks, shelves and vehicles. Oversee warehousing and storage practices and housekeeping. Work at a rapid pace to meet tight deadlines. Assemble product containers and crates. Pack containers and re-pack damaged containers. Serves as mentor to junior team members. Reduced and controlled expenses by re-packing merchandise to proper size container.
Replenished floor stock and processed shipments to ensure product availability for customers. Explained information about the quality, value and style of products to Influence customer buying decisions. Placed special orders and called other stores to find desired items. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Operated a cash register to process cash, check and credit card transactions. Processed an average of 200 inventory transactions each day in a timely manner. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Communicated merchandise needs and issues to appropriate supervisors in a timely fashion. Offered direction and gave constructive feedback to motivate team members. Held each team member accountable for achieving brand and performance goals. Built and maintained effective relationships with peers and upper management. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Maintained accurate stock records and counts.
Supervised material flow, storage and order fulfillment. Maintained accurate stock records and schedules. Selected products for specific routes according to pick sheets. Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw special orders and after-hours, urgent shipping jobs. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Reported inventory balances and cycle counts to office management. Resolved service issues in a timely manner, including coordinating and processing returns. Oversaw warehousing and storage practices and housekeeping. Established transportation cost standards and economical shipping practices. Received incoming shipments and reviewed contents against purchase order for accuracy. Rotated stock by code and receiving date. Transported goods from racks, shelves and vehicles. Verified and recorded the count and condition of cargo received. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, pallet jacks and tools safely, with a 0% incident rate. Packed containers and re-packed damaged containers. Loaded truck bed by forklift and hand truck. Cleared damaged items and loaded freight.
Who's Who of American High School Students Academic Achievement Award three consecutive years
Perfect score of 600 for Grammar and Literature on Georgia High School Graduation Test
Recognized with Distinction in Social Studies and Literature on GHSGT
National Dean's List Academic Achievement Award
Coursework in Operations Management
Coursework in Business and Management
Course on Retail Advertising
Course on Merchandise Selling
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