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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Demonstrated ability to foster relationships and coordinate with clinical healthcare professionals for continuity of care.

Skills
  • Laparasopic procedures familiarity
  • Acute and rehabilitative care
  • Unit administration
  • Ventilator care
  • Colostomy care familiarity
  • IV drug therapy management
  • Diagnostic tools experience
  • Medication and IV administration
  • Staff Development and Precepting
  • Triaging patient concerns
  • Intake and discharge
  • Diabetes management
  • Medication administration expert
  • Organization
  • Customer service
  • Team management
  • Problem resolution
  • First Aid/CPR
  • Supervision
Experience
08/2016 to 05/2018 Telephone Triage Registered Nurse Oneworld Community Health Centers | Omaha, NE,
  • Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
  • Communicated triage information to primary care team to discuss disposition.
  • Rendered telephone advice according to established guidelines and protocols.
  • Cultivated professional conduct operating under triage nursing care guidelines.
  • Educated patients relative to health care urgency and community resources available to meet needs.
  • Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
  • Documented services discussed and provided details in electronic medical records.
  • Maintained confidentiality in matters related to patient, family and client facility staff.
02/2015 to 04/2015 Registered Nurse Sunrise Senior Living | Marietta, GA,
  • Administered medications, tracked dosages and documented patient conditions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
  • Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
  • Completed daily chart audits and assessed clinical records to verify accuracy, evaluate performance against goals and check for appropriate education of patients and families.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Administered colostomies and ostomies, urostomies and foley tubes accurately to provide exceptional patient care.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
06/2013 to 01/2015 Dialysis Registered Nurse Allegheny Health Network | Jefferson Hills, PA,
  • Assisted physicians with specialized treatments related to renal replacement and apheresis therapy.
  • Collected and analyzed patient data before, during and after treatments and documented all information in patient medical records.
  • Monitored patient status during treatment and reported variances and adverse reactions to care teams.
  • Initiated and documented ongoing quality assurance activities to improve patient care and safety.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Inserted and managed central, arterial and PICC lines.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Education and Training
Expected in 05/2012 Associate of Science | Nursing Dade Medical College - Miami, Miami, FL GPA:
Expected in 05/1987 Certificate | Medical Assisting National School of Technology, N. Miami, FL GPA:

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Resume Overview

School Attended

  • Dade Medical College - Miami
  • National School of Technology

Job Titles Held:

  • Telephone Triage Registered Nurse
  • Registered Nurse
  • Dialysis Registered Nurse

Degrees

  • Associate of Science
  • Certificate

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