telecommunications manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Skilled at developing and enhancing positive and productive team, customer and vendor relationships to support and enhance business operations. Proficient in diverse equipment, components and design layouts of important telecommunication systems and familiar with diagnostic procedures for each. Top-notch technical understanding, mechanical expertise and mathematical skills.
Skills
- Project resource recommendations
- Client relationships
- Meeting coordination
- Reporting and documentation
- Project planning
- Active listening
- Data management
- Configuring devices
- Installing equipment
- Team management
- Microsoft Office
- Maintaining components
- Instructing customers
Education and Training
Northern Virginia Community College Woodbgridge, VA, Expected in 05/2018 ā ā Associate of General Studies : - :
Certifications
- Electronic Security Technician, DCJS License - 2023
- Siemen Cabling System Cert , Siemens -
- Panduit Cabling Systems, Panduit
- OSHA 30 Hours Outrech- 360training.com
- Copper and Optical Fiber Communication Cabling Systems, Leviton - 2022
Experience
Trc Companies, Inc. - Project Manager
Madison, WI, 04/2018 - Current
Madison, WI, 04/2018 - Current
- Kept service quality and customer relations in line with established standards to promote long-lasting relationships.
- Coordinated bidding processes and oversaw selection of optimal contractors to complete jobs.
- Drafted cost projections for system and component implementations.
- Communicated with end-user to address device problems and implement technical or procedural solutions.
- Supported end-users with network and device troubleshooting and diagnosis.
- Documented hardware and software installation procedures.
- Coordinated hardware and software installations.
- Reviewed work orders and communicated with prior shift to assess work needs for day.
- Connected wires and cables to terminals and completed necessary paperwork for each work order.
- Monitored and replenished telecommunications equipment inventory for facilities and networks.
- Performed regular tests on systems to ensure all components were running well.
- Planned, installed and maintained systems and performed repair on malfunctioning systems.
- Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner.
- Assisted in designing and administering 8 large projects in 2020-2021.
- Reviewed project drawings to perform installation activities according to specifications.
- Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
- Evaluated client telecommunications needs and recommended targeted solutions.
- Developed telecommunications disaster recovery plans to mitigate downtime.
- Collaborated with technical staff, engineering personnel and vendors to coordinate system improvements.
- Conducted site surveys to determine best positioning of equipment for strongest signal reception.
The Walsh Group - Assistant Project Manager
Santa Ana, CA, 05/2019 - Current
Santa Ana, CA, 05/2019 - Current
- Brought in additional project personnel and resources to meet demands.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Updated project plans based on changing objectives, specifications and staff availability.
- Monitored design processes from conceptual phase through construction.
- Maintained close connection with project personnel to quickly identify and resolve problems.
Emory Healthcare - Electrician
Smyrna, GA, 05/2021 - Current
Smyrna, GA, 05/2021 - Current
- Installed conduit, wire and motor controls.
- Traced and diagnosed electrical malfunctions using hand tools and test equipment.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Directed electricians on installation, maintenance and repair on electrical wiring and equipment.
- Assessed, tested and operated variety of electrical components and systems.
- Responded to emergency callbacks and provided onsite support.
- Reported improper conduct and events potentially dangerous or harmful to supervisor.
- Developed accurate estimates and proposals for residential wiring.
- Created comprehensive estimates to benefit both company and customer.
- Negotiated prices, terms of sales and service agreements.
- Prepared sales contracts for orders obtained and submitted orders for processing.
Detroit Engineered Products Inc. (Dep) - Data Center Technician
Minneapolis, MN, 04/2017 - 05/2018
Minneapolis, MN, 04/2017 - 05/2018
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Configured hardware devices and software settings to optimize network performance.
- Received and prioritized support requests to maximize resource utilization.
- Created and updated technical documentation for network installations and changes to existing installations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Exceeded customer satisfaction by finding creative solutions to problems.
Caci International Inc. - Shift Supervisor
Nellis Air Force Base, NV, 09/2015 - 04/2017
Nellis Air Force Base, NV, 09/2015 - 04/2017
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Monitored security cameras and fire, building and alarm systems.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Operated and maintained x-ray and metal detection devices at building checkpoints.
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Resume Overview
School Attended
- Northern Virginia Community College
Job Titles Held:
- Project Manager
- Assistant Project Manager
- Electrician
- Data Center Technician
- Shift Supervisor
Degrees
- Associate of General Studies
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