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telecommunication business owner resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly motivated professional with 4 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals4

Skills
  • Customer Service
  • Operations Management
  • Strategic Planning
  • Project Management
  • Business Development
  • Employee Training
  • Staff Hiring
  • Financial Management
  • Attention to Detail
  • Start-Up Operations
  • Task Delegation
  • Relationship Building
  • Staff Management
  • Training and Development
  • Work Planning and Prioritization
  • Talent Allocation
  • Quality Assurance
  • Negotiation
  • Strategic Decision-Making
  • Financial Planning
Experience
10/2020 to 05/2023
Telecommunication Business Owner Bi-Mart Corporation Sunnyside, WA,
  • Oversaw and motivated a group of technical personnel by implementing effective training plans and employee incentives.
  • Coordinated bidding processes and oversaw selection of optimal contractors to complete various types of jobs.
  • Identified pricing options and negotiated prices accordingly to different tasks being completed.
  • Kept service quality and customer relations in line with established standards to promote long-lasting relationships.
  • Elevated quality of work and productivity from team members through improved training strategies.
  • Developed telecommunications disaster recovery plans to mitigate downtime.
  • Connected wires and cables to terminals and completed necessary paperwork for each work order.
  • Reviewed project drawings to perform installation activities according to specifications.
  • Monitored and replenished telecommunications equipment inventory for facilities and networks.
  • Planned, installed and maintained systems and performed repairs on malfunctioning systems.
  • Worked overtime to respond to emergencies and fix unsafe conditions.
  • Communicated with end-user to address device problems and implement technical or procedural solutions.
  • Troubleshot electrical and mechanical defects for residential, commercial and industrial sites.
01/2019 to 06/2020
Truck Driver Applied Business Communications (Abcom) New Brighton, MN,
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Loaded, balanced and secured product to safely transport goods.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected vehicle and personally handled routine upkeep.
  • Recorded expenses and maintained receipts.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
06/2017 to 12/2018
Telecommunications Foreman Lamberts Cable Splicing City, STATE,
  • Installed network interface devices and rearranged inside wiring.
  • Measured, cut, spliced and installed wires and cables.
  • Installed, set up and repaired devices and system components.
  • Provided installation, service and maintenance for broadband internet and digital telephone service.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Briefed customers on equipment, usage and product specification.
  • Identified opportunities to improve use and functionality of customers systems and provided recommendations.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Evaluated information provided and worked with customers to provide best possible solutions.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Assembled and installed communication equipment.
  • Tested connections to verify power supplies and communication link functionality.
  • Ran wires between components and to outside cable systems.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
Education and Training
Expected in 05/2017 to to
High School Diploma:
Fannett-Metal Senior High School - Willow Hill, PA
GPA:
  • All 4 semesters, 2013-2015 - Honor Roll
  • 3.5 GPA
  • Center Forward for Soccer Team, 2013 to 2017
  • Point Guard/Shooting Guard for Basketball Team, 2013 to 2017
  • Team Captain of both Basketball and Soccer Team, 2014-2017

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Resume Overview

School Attended

  • Fannett-Metal Senior High School

Job Titles Held:

  • Telecommunication Business Owner
  • Truck Driver
  • Telecommunications Foreman

Degrees

  • High School Diploma

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