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Telecom Technical Specialist Resume Example

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TELECOM TECHNICAL SPECIALIST
Summary
Experienced Telecommunications professional with strong trouble shooting and customer relationship-building skills.
​
Experience
04/2004 to Current
Telecom Technical SpecialistNorthland Communications － Syracuse, NY
 -  Identified areas of operation that need upgraded software,
     voicemail, and telephone equipment.

- Participated in team, cross-divisional and technical forums.
- Installation and maintaining of Nortel and Avaya Key Systems.
- Wiring of commercial buildings with Cat5e and Cat6 cable.
 - Installing CLEC equipment.
01/2000 to 04/2004
TechnicianFrontrunner Network Systems － Syracuse, NY
- Installation/service of Nortel and Siemens equipment.
- Also filled in as a call center agent and dispatcher when needed.
04/1989 to 01/2000
TechnicianGaffney Communication － Syracuse, NY
- US communications standards and technology with on the job training while working on Nortel equipment.
Education and Training
FZA Heusenstamm, Deutsche Bundespost Telecommunication Degree Georg Buechner Schule
High School Degree
Skills
Avaya IP Office
Nortel
End User Training
Administrator Training
Wiring
CLEC
Skills
  • Software installation and configuration
  • Telecommunications field installations
  • Telecommunications field service
  • Customer service-oriented
  • Responsible and reliable
  • Self-starter
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Resume Overview

Companies Worked For:

  • Northland Communications
  • Frontrunner Network Systems
  • Gaffney Communication

Job Titles Held:

  • Telecom Technical Specialist
  • Technician

Degrees

  • FZA Heusenstamm, Deutsche Bundespost Telecommunication Degree Georg Buechner Schule
    High School Degree

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